Muller's Woodfield Acura
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Promises not kept Was promised things that were not kept and drove 1 hour to dealership to pick up my we owe headphones that I was told were there and they were not Was promised things that were not kept and drove 1 hour to dealership to pick up my we owe headphones that I was told were there and they were not More
Great Sales Team I walked in knowing exactly what I wanted, and didn't want the long back and forth sales process. The guys understood and gave me their best foot forw I walked in knowing exactly what I wanted, and didn't want the long back and forth sales process. The guys understood and gave me their best foot forward right away. I appreciate the no hassle process. More
Another Great Experience I just purchased my third Acura from Muller's. The price, buying experience, and professionalism is always the best. Sebastian is a great salesperso I just purchased my third Acura from Muller's. The price, buying experience, and professionalism is always the best. Sebastian is a great salesperson who makes the purchasing process quick and easy. More
Awesome service! Completely satisfied! Everithing goes fast and smooth! All my questions were answered appropriately,I was given all the information I needed to know,everyone was very frien Everithing goes fast and smooth! All my questions were answered appropriately,I was given all the information I needed to know,everyone was very friendly.I would definitely recommend this dealership and my agent Jeremie Martinez!! More
Great Salesman! Had not purchased a vehicle in 12 years and was prepared to battle. But, Seth approached when I came into look at the RDX. From that time on he answ Had not purchased a vehicle in 12 years and was prepared to battle. But, Seth approached when I came into look at the RDX. From that time on he answered all questions and concerns. Once decision made he led me through a relatively painless purchasing experience. More importantly he did not pressure, was knowledgeable, trustworthy and respectful! More
Great Customer Service I moved from Japan and did not have enough knowledge to buy a car in the US. But Bill and Isaac were very friendly, gave me proper advice and offered I moved from Japan and did not have enough knowledge to buy a car in the US. But Bill and Isaac were very friendly, gave me proper advice and offered the best price. Overall the process was painless, fair and very quick. More
Great experience Referred by a friend to Sebastian. Great guy, very helpful and honest.. Wasn't pushed or rushed into making a decision. Came out with a new car and c Referred by a friend to Sebastian. Great guy, very helpful and honest.. Wasn't pushed or rushed into making a decision. Came out with a new car and couldn't have been happier. More
Great experience! I originally dealt with Sebastian over the phone/internet but due to a scheduling error, instead worked the deal with Richard. He was personable, hone I originally dealt with Sebastian over the phone/internet but due to a scheduling error, instead worked the deal with Richard. He was personable, honest and made the purchase of my 2016 RDX as painless as possible. My last lease at a different dealership was a nightmare compared to this one. In and out in about two hours, amazing! He introduced us to the service department (they were also very friendly) and made sure everything was as expected with my RDX. A complete night and day experience from the other Acura dealer I had been doing business with... I will be taking my future business to Muller's! More
A Different Kind of Experience I'd like to say that I normally hate buying a new/used car due to all the traditional BS associated with haggling and predictability. Marco Palacios m I'd like to say that I normally hate buying a new/used car due to all the traditional BS associated with haggling and predictability. Marco Palacios made the whole experience quite enjoyable from start to finish. He was very patient, was personable without being pushy and really expressed a genuine quality about the process that was very refreshing for me. I liked the fact that he knew about the product he was selling and was able to answer many of my questions about the RDX. Many sales people only know cursory things about the cars they sell. It was apparent that Marco took the time to know about what he was selling. He also allowed me plenty of time to look at things and make sure I was satisfied with the process. His personal service was great- helping me hook up my phone, etc. Also a shout-out for Patrick in the finance dept. He also had a great demeanor and was "real" throughout the process as well. Thanks for the great experience and I won't hesitate to recommend Muller's to others. Dan Hudson Wheaton More
New MDX Thank you Seth for making upgrading to a new lease a painless process. You were great to work with! Also, thank you for following up to make sure th Thank you Seth for making upgrading to a new lease a painless process. You were great to work with! Also, thank you for following up to make sure that everything was going ok after I brought it home. More