Muller's Woodfield Acura

AWESOME EXPERIENCE Buying or leasing a new car is frequently not an enjoyable experience but it couldn't have been more pleasant for me yesterday when I leased a 2016 Ac Buying or leasing a new car is frequently not an enjoyable experience but it couldn't have been more pleasant for me yesterday when I leased a 2016 Acura TLX. Sebastian Wroebel was great to deal with from start to finish and I'm thrilled to be driving an Acura again after a 3-year hiatus. If you are looking for a new car, check out the Acura range and definitely shop at Muller's. More

A Pleasant Experience This was my second purchase from Muller's Woodfield Acura. German Perales was knowledgeable, easy to work with and was great with following up on the This was my second purchase from Muller's Woodfield Acura. German Perales was knowledgeable, easy to work with and was great with following up on the many questions I had during and after the purchase of my new 2016 TLX. The negotiations over price went smoothly and took a relatively short period of time. I never felt pressured about the purchase and was able to take the necessary time to feel confident that I made the right decision. More

Inspiration to Report False Advertising to BBB A 2004 Jaguar X-Type was advertised on the Internet for $4,929.00. I test drove the vehicle and was very impressed with it's condition. I was concern A 2004 Jaguar X-Type was advertised on the Internet for $4,929.00. I test drove the vehicle and was very impressed with it's condition. I was concerned that the "ABS" warning light was on. The salesperson said the problem would be repaired before delivery as "they were planning on repairing the problem anyway." The salesperson wrote an offer of $4,929.00 + $169.27 doc fees + $25.00 electronic vehicle registration + $371.44 sales tax (7.25%) + $196.00 license = $5,690.71 (exact price advertised) with the ABS problem repaired. I signed a counter offer to pay $5,000.00 cash price delivered with the ABS problem repaired. The sales person said he would ask his manager if they would accept the deal. The salesperson returned with his manager, Tommy, who sat down and handed me his card and said "I have to fix the ABS controller before I can sell the car. I won't risk my career or the dealership on one car. If I sold the car as is, and something happened, the dealership would be responsible. Here is the situation, we just ordered the part to fix the car from Jaguar and it cost $900. If you want the car, I will sell it to you for $5,800.00." I was shocked and said why would you say I would have to pay $109.21 more than the original advertised price? I said I should be able to purchase the car for the advertised price. Tommy said he couldn't sell the car for that price. I said if they would not sell me the car for the advertised price, it would be false advertising. Tommy said "it is not false advertising, it is just how it is." The actions of the dealership put forth by the sales manager Tommy follows the exact definition of false advertising. More

Knowledgeable and Trustworthy I agree with many of the earlier reviewers. This purchase was one of the most efficient that I have experienced. Bill Buehring was very knowledgeabl I agree with many of the earlier reviewers. This purchase was one of the most efficient that I have experienced. Bill Buehring was very knowledgeable about the vehicles and transparent on pricing. I highly recommend Bill and the Muller's Woodfield team. More

great experience! I just bought a 2016 RDX (slightly used) from Bill Buehring at this dealership. The experience was great. No pressure (almost no pressure), just a ver I just bought a 2016 RDX (slightly used) from Bill Buehring at this dealership. The experience was great. No pressure (almost no pressure), just a very friendly, knowledgeable, good guy who explains the options etc...Price was decent. I would definitely recommend this dealership to anyone looking for a pleasant buying experience. Thanks Bill! More

New car purchase Very fair pricing and straight to the point. Found them through True Car and this was better than my previous experience through Costco. No games, no Very fair pricing and straight to the point. Found them through True Car and this was better than my previous experience through Costco. No games, no pressure to take the long term warranty, no hype, just a very easy process. The one minor hiccup (no one's fault) was handled very generously! More

Great Experience Lost faith in car dealerships,Until I met Jeremie Martinez and wood field acura.I felt like they were honest and straight forward.On behalf of me and Lost faith in car dealerships,Until I met Jeremie Martinez and wood field acura.I felt like they were honest and straight forward.On behalf of me and my family,Thank you Jeremie. More

Pleasant experience!! Bill was great to work with-very polite and efficient! In no time at all we drove home a beautiful car! Would definitely go back! Bill was great to work with-very polite and efficient! In no time at all we drove home a beautiful car! Would definitely go back! More

Best car buying experience!!! After doing all my research online on the Acura TLX, I found what I was looking for at Mullers in Hoffman Estates. I walked in early on a Saturday m After doing all my research online on the Acura TLX, I found what I was looking for at Mullers in Hoffman Estates. I walked in early on a Saturday morning and was promptly greeted by Sebastian. He was great to work with. I told him what I was looking for, he got the keys, went on a test drive and came back and got all the paperwork done all in less than 2 hours. What a great experience. I highly recommend Sebastian and Mullers for your next Acura purchase!!! More

Great Price, Excellent SErvice I did my research and headed over to Muller's to look at the new TLX. The night ended with my wife leaving in a beautiful new TLX at the best price I I did my research and headed over to Muller's to look at the new TLX. The night ended with my wife leaving in a beautiful new TLX at the best price I could find in the Chicago area. We were treated with honesty and respect as valued customers. I would strongly recommend Muller's. More