Muller's Woodfield Acura
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great Experience Our car buying experience was great. We live out of state but couldn’t find the variety of Acura’s like Muller’s. This was the initial reason we con Our car buying experience was great. We live out of state but couldn’t find the variety of Acura’s like Muller’s. This was the initial reason we contacted Sebastian, to test if we wanted to commit to buying a car from the dealership. He clearly understood what I wanted and that was a great experience. And, it was hassle free. We got more than we even expected from Sebastian. He was far more knowledgeable than I expected. He took extra time to set us up even when he was extremely busy. So, when we took to the road with our Acura we were ready to go. They honored the pricing we discussed and provided fair value for our trade. Again great experience and Sebastian was excellent to work with. More
Great experience Sebastien was once again great to work with. Understood what I was looking for, communicated timely and effectively and made the whole process go smoo Sebastien was once again great to work with. Understood what I was looking for, communicated timely and effectively and made the whole process go smoothly. More
Great experience Actually enjoyed buying a car! Sebastian made the process easy and not stressful at all. He was very knowledgeable and easy to work with. Myles made t Actually enjoyed buying a car! Sebastian made the process easy and not stressful at all. He was very knowledgeable and easy to work with. Myles made the paperwork a breeze as well More
Great cutomer service Upon are arrival we were greeted by Rene. He took us for our test drive, worked with us on the sale of the car and processed all the final paperwork f Upon are arrival we were greeted by Rene. He took us for our test drive, worked with us on the sale of the car and processed all the final paperwork for us. During the whole process Rene was friendly, professional and not pushy. Rene showed us what purchasing a vehicle should be like and what all other dealers should follow. He made making our car purchase a pleasurable one! We got back the next day, traded a second car and got a great deal. Great experience. More
Quick and Easy Roger was friendly, polite and professional. While buying a car is not an experience I look forward to, Roger made it as pain free as possible and eff Roger was friendly, polite and professional. While buying a car is not an experience I look forward to, Roger made it as pain free as possible and efficiently got through the process, went over the car and got us on our way. Thanks you! More
Absolute Profesional This review is geared more towards Lance than the dealer. While the dealer provided an excellent mechanism, Lance provided the knowledge and the profe This review is geared more towards Lance than the dealer. While the dealer provided an excellent mechanism, Lance provided the knowledge and the professionalism that made our sales experience the best we've experienced. There was no stumping Lance. From the time we walked into the showroom, to the test drive and the price presentation, Lance provided nothing but his well-educated information to us all along the way making our decision to lease a new 2018 TLX a no-brainer. He left us with no reason NOT to buy a car from him and Mullers. The one thing that sealed the deal for both my wife and myself was the test drive. From the moment we got into the car, Lance was constantly showing us the features of this car which was interactive. He asked us to use the features of the car during the drive which left us with an impression that this was the car we needed to buy. Other salespeople would normally just sit in the back seat and make small talk. I've been a sales rep for 25 years. I've been through all sorts of training and worked with some of the best salespeople you could ever meet. After only a year in the business, Lance has the ability to walk with the best of the best. He is truly a professional and Id send my closest friends and family to him knowing with full confidence that he'd do an excellent job of walking them through the process. Thanks for making our experience such a pleasure. Paul & Debbie Weinstein More
Excellent customer service!! It was a great experience from the beginning. Roger Summers and Chris Eugenis took great care of us. It was smooth, easy and efficient. Beautiful deal It was a great experience from the beginning. Roger Summers and Chris Eugenis took great care of us. It was smooth, easy and efficient. Beautiful dealership! I would recommend Muller Acura to everyone! More
New car purchase/lease This was a great overall new car experience. I was cordially greeted by Roger Summers and I asked for some guidance on lease vs. buy. We walked thru This was a great overall new car experience. I was cordially greeted by Roger Summers and I asked for some guidance on lease vs. buy. We walked thru the various options, looked at a vehicles, he had my vehicle appraised for potential trade, and I ultimately selected a vehicle for lease. Roger's new car orientation was great. He was patient and answered all my questions. More
Excellent Car Buying Experience Ever!!!!!! We were looking to purchase 2017 MDX and visited few car dealerships before working with Sebastian. All the salesman we had met at other dealerships h We were looking to purchase 2017 MDX and visited few car dealerships before working with Sebastian. All the salesman we had met at other dealerships has few things in common - not truthful, didn't have or made up answer for our questions and they were very pushy to sale you wherever. However, with Sebastian the first day we work with him he answered all our questions even suggested better ideas. There was no pressure at all, told us to take our time to think out it. After a couple of weeks of research we decided and purchased 2017 MDX with great deal. Thanks Sebastian for best customer service ever. More
Wonderful! Rene’s service was superior from his welcoming tone on the phone to his accommodating nature face to face. We look forward to working with this dealer Rene’s service was superior from his welcoming tone on the phone to his accommodating nature face to face. We look forward to working with this dealership in the near future primarily because we get to see Rene again! More