Muller's Woodfield Acura

Amazing service! Lance was so great! I would Definitely go back! He took his time and was patient with me the entire time! It was a great experience and I highly recom Lance was so great! I would Definitely go back! He took his time and was patient with me the entire time! It was a great experience and I highly recommend him! More

Wonderful Experience Really enjoyed working with Lance Dailey. When we first walked in Lance greeted us and then we began our journey, Lance was very knowledgeable about Really enjoyed working with Lance Dailey. When we first walked in Lance greeted us and then we began our journey, Lance was very knowledgeable about the vehicles we were looking at and there was no pressure to purchase. When we purchased the RLX he went over everything about the operation and features, When we needed to refresh what he told us, he set up an appointment to go over things again so we could feel comfortable with our new purchase. Especially being Seniors, he was very thoughtful, patient, helpful and professional, which made it really an enjoyable and outstanding experience in purchasing a new vehicle. More

Fantastic transaction! What a pleasurable experience once again at Muller’s Acura. We worked with Seth on purchasing a 2018 TLX Tech and it was seamless. He was very knowl What a pleasurable experience once again at Muller’s Acura. We worked with Seth on purchasing a 2018 TLX Tech and it was seamless. He was very knowledgeable on the car and walked us through every aspect of it. This is our 7th purchase from this dealership and have worked with many fantastic people in the past, including Tommy. Thank you again for a fantastic experience! More

Mdx purchase We appreciate the broad selection of vehicles and colors. It was easy to communicate with them via text and email before the visit to confirm prices a We appreciate the broad selection of vehicles and colors. It was easy to communicate with them via text and email before the visit to confirm prices and models available. Elliott was ver good at responding via texts with the information requested. The on site visit was good. Thomas and German showed us the models and helped us choose our final purchase. Myles Bauer was also helpful navigating financing options and closing the deal. More

Outstanding experience We chose to come back to Muller's Woodfield Acura when it was time to acquire another car for our family. Other dealer considerations included Honda We chose to come back to Muller's Woodfield Acura when it was time to acquire another car for our family. Other dealer considerations included Honda and Subaru in Hoffman Estates. When we walked into the (newly built) Acura dealership, we had a moment to ourselves to scan the showroom and just take a breath. This may not sound like much but when you've been nearly attacked in other sales situations, you can appreciate this. Lance greeted us in a professional, friendly manner that was genuine. We liked him immediately because he had a very kind approach. Once we were ready to ask more questions, he was ready to answer. Lance was very knowledgable about Acura's and impressed me with his quiet confidence. Next, when it was time to sit down and talk numbers, he met our needs and made sure we got what we wanted! He never became pushy or impatient- he remained so professional and kind. Because this can take some time, we decided after we completed the paperwork that I would return on a separate day for a full education on all the features of the car. When I returned, Lance spent an hour teaching me about all the bells and whistles and set up all of the electronic features. I was so appreciative and grateful. I'm glad I went back later so that I could just concentrate on the inter workings of my car. I loved my experience and have recommended Lance and Muller Acura to anyone who's looking for a car. More

Nick, Seth and the team are great I was in and out with a new car in 45 minutes. I received a great price and zero hassle! This is now my 3rd car from Seth in 3 years. I was in and out with a new car in 45 minutes. I received a great price and zero hassle! This is now my 3rd car from Seth in 3 years. More

Satisfied Customer Roger our sales person very pleasant, not pushy which I liked. He explained everything about the car, all the set ups etc. I am very satisfied with Roger our sales person very pleasant, not pushy which I liked. He explained everything about the car, all the set ups etc. I am very satisfied with my experience More

Our experience Sucked....just KIDDING! It was awesome. We loved working With Sebastian, he made us feel very comfortable throughout the whole process. He is knowledg Sucked....just KIDDING! It was awesome. We loved working With Sebastian, he made us feel very comfortable throughout the whole process. He is knowledgeable, honest, trustworthy and generally a f.g.t.k (fun guy to know). I Highly recommend him More

Amazing Had one of the most amazing experiences of getting a new car with this amazing dude Sebastian Wrobel. Fast no bs straight on point got a 100% of what Had one of the most amazing experiences of getting a new car with this amazing dude Sebastian Wrobel. Fast no bs straight on point got a 100% of what we asked for no playing around. If you want a new car definitely see this guy its my second car and i will come back. Thank you More

General Manager Chris Eugenis has no word of honor. Got a 'verbal' agreement from the General Manager himself on the price they're willing to give. Next day I came back to finalize the sale, He suddenly Got a 'verbal' agreement from the General Manager himself on the price they're willing to give. Next day I came back to finalize the sale, He suddenly 'forgot' the other term included behind the number he gave. If they're not willing to give the agreed upon price, why cant they just tell the customer that it's not possible and have to result to this "maybe the costumer would not notice if we put in these extra numbers on the total price" . The sales associate admitted himself that he is not aware of those added options on the original price. don't waste your time on these bunch of crooks. Go somewhere else. More