Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Muller's Woodfield Acura
Hoffman Estates, IL
1,881 Reviews
Muller's Woodfield Acura has been serving the Chicagoland area since 1986. Based in Hoffman Estates, IL through two locations (at 1149 W. Golf Rd for New Acura Sales, Service, and Parts, and at 1099 W. Higgins Rd for Certified Pre-Owned Acura Sales and Used Car Sales), Muller's Woodfield Acura is your premier retailer and service center for both new and Certified Pre-Owned Acura vehicles. Our experienced and dedicated sales experts, along with our outstanding certified service technicians, are all here to make your vehicle selection and service experience easy, economical, and enjoyable. Please utilize our various online resources while allowing our excellent network of personnel to assist you in selecting your ideal car, truck or SUV today. We look forward to the privilege of earning your business for years to come!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,881 reviews
October 16, 2017
Enthusiastic and helpful! Sebastian was very enthusiastic and extremely helpful in my direct internet purchase. I drove from St. Louis as the color/model/mileage combo I was s Sebastian was very enthusiastic and extremely helpful in my direct internet purchase. I drove from St. Louis as the color/model/mileage combo I was seeking was rare. He described the car perfectly and as skeptical as I was being hours away, the car was better than described! I'm technically competent and usually don't like some salesperson explaining to me how to use every option in the vehicle. Sebastian was great in showing me some of the more complicated items but avoiding the 30 minute full dissertation of the vehicle. I would definitely recommend Sebastian and Woodfield Acura to anyone looking for a dependable experience and great service. More
by Michael
Employees Worked With
Sebastian Wrobel
October 14, 2017
Great experience and no runaround After getting the runaround from another local Acura dealership who tried selling me an MDX they didn't have and took my deposit, I called Muller Acur After getting the runaround from another local Acura dealership who tried selling me an MDX they didn't have and took my deposit, I called Muller Acura and Chris and Roger did a great job helping me! Also, Patrick with their financing dept was very helpful in explaining all documents. I highly recommend this dealership as they are Pros and not like others. More
by Cavdalas19
Employees Worked With
Chris Eugenis, Patrick Douglas, Roger Summers
October 13, 2017
New Car Purchase Recently I purchased a 2018 Acura from Muller Acura in Hoffman Estates. It was nice to be able to view the vehicles without pressure. My experience Recently I purchased a 2018 Acura from Muller Acura in Hoffman Estates. It was nice to be able to view the vehicles without pressure. My experience at this dealership was the absolute best car buying experience I have ever had. Our salesperson was Barb Krajewski who was friendly and knew the product. I came in with many questions about the car. She answered all my questions in detail. After taking delivery, Barb spent time explaining and setting up the safety features on the car. She is the most knowledgeable car salesperson I have ever worked with and would highly recommend her and Muller Acura to anyone interested in purchasing a new Acura. More
by Dave F
Employees Worked With
Barb Krajewski
October 12, 2017
Great experience Roger was very helpful and made buying my first Acura a great experience. German was very helpful as well and we were able to find the exact model I d Roger was very helpful and made buying my first Acura a great experience. German was very helpful as well and we were able to find the exact model I desired. More
by Singh8118
October 06, 2017
Our search for a Crosstour. We were on a time crunch. Rene was great! No pressure and we purchased the car and made it in time to take our grandson to his first movie! Thank you We were on a time crunch. Rene was great! No pressure and we purchased the car and made it in time to take our grandson to his first movie! Thank you for the wonderful service. More
by Colleens2
Employees Worked With
Rene Peyton
October 04, 2017
Muller's makes car buying easy!!! I emailed asking for some information and was immediately met with a simple and descriptive email. I told Sebastian I would be at his dealership ri I emailed asking for some information and was immediately met with a simple and descriptive email. I told Sebastian I would be at his dealership right around 5pm. I was met with the car waiting for me to scope out and Sebastian ready to let me test drive it. I asked if I could test drive it by myself so that I could drive it how I normally drive and not with a sales guy jabbering at me. Sebastian said no problem. Car was great! Cleaned and with everything I was looking for. When I got back, I need to see how wide the truck was so that I could use it for hauling plywood. Sebastian went out of his way to locate a tape measure for me so that I could check it out. After it I told him I liked he car, we sat down and talked finances. At first it wasn't going to work out. We wer $30/month over what I wanted to spend. But I told them where I needed to be and Tommy (Sebastian's manager) came out and told me he would get it down. Easily the most laid back and quick (I was there a total of 2 hours max) car buying experience that I have ever been involved in. They don't mess around and if you tell them what you need, they will go out of their way to make it happen. Muller's Acura is the place to go. More
by Goalie22
Employees Worked With
Sebastian Wrobel, Tommy Pililimis
September 25, 2017
Great experience at Muller’s Acura Our consultant, Roger Summers, was a pleasure to work with. He went the extra mile to ensure our needs were met and really delivered. His polite pro Our consultant, Roger Summers, was a pleasure to work with. He went the extra mile to ensure our needs were met and really delivered. His polite professionalism and vehicle knowledge were very refreshing compared to the other dealers we visited throughout the process. Roger is a very friendly and helpful salesman that listened to all of our questions and concerns. He did not try to pressure us at any point and I would highly recommend buying or leasing with him. Overall, we had a great experience leasing our RDX from Roger and the whole Muller’s team. More
by BryanP
Employees Worked With
Roger Summers
September 22, 2017
Great service, will deffinitely recommend to others It was a pressure to work with Sebastian. He's very knowledgeable and easy to work with. We are very happy with our purchase and will definitely be ba It was a pressure to work with Sebastian. He's very knowledgeable and easy to work with. We are very happy with our purchase and will definitely be back. We have recommended to others and will recommend in the future. More
by Marta K
Employees Worked With
Sebastian Wrobel
September 22, 2017
First time car buyer, set high bar for subsequent purchases Visited Muller's Woodfield Acura on a Saturday morning for what I thought would be the first of many dealers I would visit that day. As a first time c Visited Muller's Woodfield Acura on a Saturday morning for what I thought would be the first of many dealers I would visit that day. As a first time car buyer, I wasn't quite sure what exactly I wanted in a car. Greeted by Roger who was welcoming, patience, and talked me through Acrua's models and all that each package had to offer. With this information I easily narrowed in on what I wanted and once I took a test drive I knew Acura was the car for me. Needless to say, I didn't visit any other dealerships that day and drove away in my new Acura that evening. Price negotiations were far less stressful than I had anticipated. Roger was forthright and transparent about the negotiation process; even stayed well after hours to wrap up the deal. After my positive experience, I wouldn't hesitate to recommend Muller's and Roger to anyone looking to purchase a car for the first time, or otherwise. More
by sh
Employees Worked With
Roger Summers
September 21, 2017
The BEST car buying experience! I was a bit hesitant in buying a new vehicle. I've dealt with many dealerships and salesman in the past. As soon as I walked into Muller's Woodfield A I was a bit hesitant in buying a new vehicle. I've dealt with many dealerships and salesman in the past. As soon as I walked into Muller's Woodfield Acura I knew this would be the place. Not only was every staff member respectful they make you feel at home. When I met and sat down with Sebastian I became worry free, Not only was his service grade A. Sebastian went above and beyond to make sure to answer all my questions. I will recommend this dealership and Sebastian to anyone looking for a new or used vehicle. Muller's Acura has been by far the best experience I've had buying a vehicle! On a scale of 1-10 I would rate them 10/10 every time. Thank you, Sebastian Wrobel for making this experience beyond amazing. Look forward to purchasing my next vehicle from Muller's Acura!!! More
by Mike,Sturgeon
Employees Worked With
Sebastian Wrobel
