Muller's Woodfield Acura

Seth Gibrick- Acura TLX I just want to thank Seth and his wonderful team on helping me get the car I wanted. Seth, never gave up on me and stayed positive through the whole t I just want to thank Seth and his wonderful team on helping me get the car I wanted. Seth, never gave up on me and stayed positive through the whole transaction and I felt like he was there to help me and not just sell me. I personally work in customer service myself and I wanted to let everyone know what an outstanding experience I had at Mueller Acura and what a fantastic person Seth Gibrick is. I had other offers from other dealerships, but Seth made me feel comfortable and made me proud to be part of the Mueller Acura family. If you ever need a car and don’t know where to turn, it’s simple, go see Seth Gibrick, a no pressure sales person that wants to make you happy and make sure your dream comes true. Thank you again Seth for everything you did for me, I couldn’t have done it without you! I love my new car!!!! More

Well done, Lance Lance was very professional and let the car speak for itself. He was not pushy and let us make our own decision. I was offered a lower price at anot Lance was very professional and let the car speak for itself. He was not pushy and let us make our own decision. I was offered a lower price at another dealer, but I went back to Lance because of his customer service. He not only thanked me for returning, he beat the other dealers price. In addition, I brought the car in for routine service 6 months later, he remember my name and my wife's name greeting us as old friends not just a one time sale. If I buy another Acura I will definitely seek out Lance and the people of Muller's More

Quick & efficient service! A++ Seth was accommodating & very knowledgeable. Helped us make our choice & transaction smoothly. In & out of the showroom in lil less then 3 hrs with a Seth was accommodating & very knowledgeable. Helped us make our choice & transaction smoothly. In & out of the showroom in lil less then 3 hrs with a new car. Satisfied customers! More

Greatest car buying experience Honestly had a great experience dealing with Sebastion and dealership. Honest from the beginning, great price, great experience and amazing communicat Honestly had a great experience dealing with Sebastion and dealership. Honest from the beginning, great price, great experience and amazing communication. I would definitely recommend to anyone interested in purchasing/leasing vehicle. Thumbs up 👍🏼 More

Excellent from start to finish Honest...integrity sales and service workforce. Why go anywhere else. Lance is a great man to have on the sales staff. Always had our interests in min Honest...integrity sales and service workforce. Why go anywhere else. Lance is a great man to have on the sales staff. Always had our interests in mind and made it possible for a great experience. We will buy again from Lance. Thank you all. More

Great experience from start to finish. Traded in an RDX to buy an MDX. Worked with Daniel and he was great, very responsive and reasonable. Had to have warranty r from start to finish. Traded in an RDX to buy an MDX. Worked with Daniel and he was great, very responsive and reasonable. Had to have warranty repair done on the vehicle immediately and that was also good experience with service department. More

Great experience Just bought a RDX with the help of Sebastian Wrobel, the salesman. He made it so easy to make my decision, gave me all the numbers, told me all the a Just bought a RDX with the help of Sebastian Wrobel, the salesman. He made it so easy to make my decision, gave me all the numbers, told me all the advantages, answered all my questions, and put on NO pressure. The decisions were mine to make. Very nice not to haggle over price or options. After talking everything over with Sebastian, I had great peace of mind with my decisions. Plus we had fun with the process. Sebastian first of all became a friend, getting to know each other and laughing about life. He is a salesman I trust! When I got to the finance office, Myles Bauer was honest with what I needed and didn't need. Again, NO pressure to add any options. It was truly a pleasure buying a car from these men and from the Muller team. I look forward to doing business with them in the future! Thank you, team!!! More

Very friendly and knowledgeable staff. I had been looking at cars on/off for 3 months. I had originally gone to the old showroom, which is now the Acura used car dealership. The gentleman I had been looking at cars on/off for 3 months. I had originally gone to the old showroom, which is now the Acura used car dealership. The gentleman there was very friendly, offered his assistance with used cars and directed me to the new dealership showroom. He told me to ask for Roger. When I entered the dealership Roger introduced himself (he had been given the heads up). Roger was friendly, patient and knowledgeable. Before I left the dealership he clearly explained the car functions. At no time did I feel under pressure. Overall my experience at the dealership with Roger, Chris and Patrick was one that I would refer people to. The dealership is new, modern, clean, large service area and has a comfortable waiting area with amenities. More

great experience with used Acura RL purchase For about ten days I searched for a used sedan with AWD drive for my son graduating college. I was hoping for a vehicle under 100k miles and under $8k For about ten days I searched for a used sedan with AWD drive for my son graduating college. I was hoping for a vehicle under 100k miles and under $8k, which was asking a lot. I was excited to see an Acura RL pop up on my search, as we are a satisfied Acura family with two MDXes. Unfortunately Muller's Woodfield Acura was 125 miles away. I was more than satisfied on my internet search of reviews of the dealership and the car, and proceeded to contact them. Almost instantly I received a response from Sebastian Wrobel through phone and email, and Sebastian quickly adapted to my preferred method of communication, which was text. We had great conversations about the car's price history, which he was quite knowledgeable about, and made tentative plans to drive down that weekend. As the car was in great shape, and at a very fair price, I was disappointed, but not surprised, when Sebastian texted Friday night to say that the car was in the purchase process, and he promised to keep his eye out for similar vehicles. Ugh! Back to the drawing board! To our delight, Sebastian texted right away Saturday morning, probably before their shop was even open, to say that the sale was not finalized. I woke my son up and we drove the two hours to the dealership in poor weather, as we knew it wouldn't remain on the lot for long. Sebastian had the Acura RL brought indoors for us awaiting our arrival. We checked everything out while he was completing a new Acura vehicle sale, while he kept us posted of his status. After a test drive and engaging discussion about the vehicle's history and condition and life in general, we agreed to the purchase at a very fair price. Patrick got us through the F&I process quickly and efficiently, and we were on our way. Tommy, one of the managers, was very helpful with the final prep of the car as Sebastian was called away to a repeat customer. I waited to write the review for a couple weeks so I could confirm that the car was indeed as good as it looked, as my most recent used car purchase from another dealership proved to be a failure. We are delighted to say that the Acura RL we purchased is a great used car. Sebastian was a blast to deal with, and I won't hesitate to contact him when we are prepared to make our next new or used Acura purchase. More

new MDX is fabulous We started with a used MDX search, and got connected with Sebastian Wrobel at Muller's Woodfield Acura. Very professional from the first contact to t We started with a used MDX search, and got connected with Sebastian Wrobel at Muller's Woodfield Acura. Very professional from the first contact to the last, he knew everything about the MDX (spanning many model years). Our used search did not produce a good fit for us, and after learning of the various features and changes from model year to model year, we started considering a new vehicle. We found a new MDX on the Muller website that was everything we were looking for, and made a surprise visit late on a Saturday. Sebastian was over the top, very patient, low key, NO PRESSURE, and he answered all our questions, and shared all kinds of information on both the vehicle and the dealership, to help us in the decision process. If you don't have a contact at Muller, and have a reason to investigate something they have, I highly recommend you ask for Sebastian. We have been buying cars for a long time, mostly new, and can honestly say we have never had a better experience in working through this process (to be fully transparent, this is our first experience with an Acura vehicle). Everyone we encountered at Muller was excellent, very professional and courteous, but we spent nearly all our time with Sebastian so he rightfully deserves the shout out. More