Muller's Woodfield Acura

Best experience I've had! This is my 2nd time dealing with the team over at mullers and the excellent service will keep me and my wife loyal lifetime customers! Sebastian made This is my 2nd time dealing with the team over at mullers and the excellent service will keep me and my wife loyal lifetime customers! Sebastian made the process so easy and fun I did not even feel like I had to do anything. He took care of everything and made sure the process was quick and easy for getting our new rdx! He had everything done and ready for the car before we even got there. All the features were programmed for us and he went over everything so we left with zero questions! The finance team was very quick as well along with a very friendly service and parts department! We are from Wisconsin and it was well worth the drive! More

EXCELLENT CUSTOMER SERVICE! Sebastian was AWESOME and all the other employees there as well! They aren’t all over you like vulchers annoying you into buying something. I already Sebastian was AWESOME and all the other employees there as well! They aren’t all over you like vulchers annoying you into buying something. I already knew I wanted the Honda Pilot before I test drove it, but of course I DID have to test drive it. Upon returning I told Sebastian that I promised my wife I’d go test drive another vehicle before making a decision on purchasing. To my surprise Sebastian was completely willing to let me walk away no questions asked without even trying to “scare” me into “I can’t promise it’ll be here when you get back . You sure you don’t want to put a deposit down on it?” It’s salesmen like that that win my business. I also felt like I had known Sebastian for a long time; joking with him like I do with my other male friends. I would DEFINITELY recommend this place and WILL DEFINITELY be back when the time comes for another vehicle. Thanks Mullers!!! More

No pressure just an awesome experience!! Excellent customer service with a wonderful team to work with.Very knowledgeable and professional. Sebastian kept us informed until he found the best Excellent customer service with a wonderful team to work with.Very knowledgeable and professional. Sebastian kept us informed until he found the best match of our dream car. More

Excellent & Professional I don’t normally write reviews but working with Mr. Lance Dailey made me change my mind. He is a very courteous, professional and knowledgeable person I don’t normally write reviews but working with Mr. Lance Dailey made me change my mind. He is a very courteous, professional and knowledgeable person. He is also a very friendly person who makes you feel at ease during the whole process of an important transaction. More

5 star customer service, highly recommended. The dealership has an excellent selection of cars, fair pricing and most of all, showed a respect for my time and money. Salesman Daniel Palmer was ex The dealership has an excellent selection of cars, fair pricing and most of all, showed a respect for my time and money. Salesman Daniel Palmer was excellent; professional, knowledgeable, friendly, patient and honest. Myles Bauer, showed that the professionalism and friendliness goes beyond just the sales staff. Also by the time I got home, I had an email from the Service Manager, welcoming me to the dealership. The whole processive was a pleasure, I highly recommend this dealership and especially salesman Daniel Palmer. Woodfield Acura, has made me, not only a customer, but a fan. More

Great Experience Thank to the sales team at Muller’s Acura in Hoffman Estates. Special shout out to Lance Dailey for making us feel comfortable throughout the entire p Thank to the sales team at Muller’s Acura in Hoffman Estates. Special shout out to Lance Dailey for making us feel comfortable throughout the entire process. We would highly recommend this dealership and team for your next car purchase. Not your typical sales experience, which made it amazing. Keep up the great work guys. More

Great Car buying experience!!!!! I’d highly recommend this dealership. I returned after two years of test driving a vehicle in the past. The experience I had with the staff made me re I’d highly recommend this dealership. I returned after two years of test driving a vehicle in the past. The experience I had with the staff made me return two years later and purchase my first Acura. (TLX). Michael Stevens was our salesman, whom was very friendly, polite, and professional . He gave us enough space to consider our options and displayed great patience as well. All in all the finance rep was a pleasure as well. I’d definitely return in the future to purchase any future vehicles. Thank you. More

Sebastian Wrobel Equal Great Customer Service Sebastian Wrobel made the process of purchasing my new RDX simple and stress free. Sebastian responses to questions and concerns were timely, relevant Sebastian Wrobel made the process of purchasing my new RDX simple and stress free. Sebastian responses to questions and concerns were timely, relevant and informative. His communication skills were exceptional and second to none. Even without inventory in stock Sebastian was able to make the purchase process easy and with no issues. More

no hassle and no stress Ten years ago I was in the market for a new Acura and began by researching on the internet and submitting pricing requests at various websites to get Ten years ago I was in the market for a new Acura and began by researching on the internet and submitting pricing requests at various websites to get a feel for the market. I got the usual responses from dealers with the usual lines (come in for the best price, you won't find a better deal, blah blah blah). I then spoke with Sebastian Wrobel from internet sales from Muller's Woodfield Acura. Sebastian gave me a price within 2 minutes (really) that blew away every quote I had gotten at that point and was right on with the research I had done. It wasn't even close so I went to the dealer and bought the car that night. No hassles and a lot of friendly non-car conversation while we filled out the paperwork. I kept receiving calls from the other dealers and told them I had already purchased my vehicle. A couple said okay but a couple asked what I payed. I told them the price and they both agreed they wouldn't have beaten the deal. Five years ago I was in the market for another Acura for my wife. The whole process repeated itself exactly the same way. The same responses followed by a 2 minute call with Sebastian found me at the dealer that night buying another vehicle. In the past few weeks I began researching for another Acura for myself. The new 2019's were just coming so the usual websites (Consumer Reports, Trucar, Edmunds, etc.) only allowed for pricing on the the 2018's and I was set on a 2019. I again requested quotes from other dealers to get a feel for the market and was getting some ridicules responses with the excuse being the 2019's were hot. I decided to exhibit some patience and wait for more pricing information. I then went to Muller's for service on my wife's car and happened to see Sebastian while I was in the waiting area. I mentioned that I was in the market for a new car. Five minutes later I had a quote that was $2100 less than anything I had been previously quoted. I had to wait a couple weeks because none of the dealers in northern Illinois were getting the color combination I was looking for but in the mean time, the websites I mentioned earlier updated to the 2019 model year and to no surprise Sebastian's quote was right on. Several days later my color came in and I bought the vehicle with no hassle and the process was even faster than before. The internet websites offer so much information these days so I don't quite understand how some of these other dealers still try to play games with the prices but if you want a straight forward and no hassle buying experience, contact Sebastian to cut through all that nonsense. Thanks Sebastian More

Love my RDX! Sebastian was an absolute pleasure to work with!! He exceeded my expectations from my first call to vehicle delivery! Would go to him again for all Sebastian was an absolute pleasure to work with!! He exceeded my expectations from my first call to vehicle delivery! Would go to him again for all my Acura purchases! More