Muller's Woodfield Acura

overall good buying experience Excellent dealership. My second purchase form Barb, and always a pleasure to work with her. I came back a few days later and purchased floor mats fr Excellent dealership. My second purchase form Barb, and always a pleasure to work with her. I came back a few days later and purchased floor mats from the parts desk. I don't know his name, but again I was treated in a professional manner! More

Excellent Dealership Barb was very helpful, professional, and accommodated all of my needs. Very happy with my new vehicle. Will definitely consider them again in the futu Barb was very helpful, professional, and accommodated all of my needs. Very happy with my new vehicle. Will definitely consider them again in the future. More

Loving my new RDX I had a great experience with Lance and Rene. Lance was knowledgeable and thorough. He was very professional and did not pressure me. He stayed late ( I had a great experience with Lance and Rene. Lance was knowledgeable and thorough. He was very professional and did not pressure me. He stayed late (after hours) with me, as I stopped over on a week night, however I never felt rushed through the process. Thank you both! More

We couldn't be more pleased ... with our lease transaction for the 2019 Acura RDX. We had read about the new design and power train for 2019 and friends and relatives highly reco ... with our lease transaction for the 2019 Acura RDX. We had read about the new design and power train for 2019 and friends and relatives highly recommended Honda/Acura vehicles. The team at Muller's Woodfield Acira was outstanding in seeing to our vehicle needs and putting together a lease package that delivered the RDX we wanted without breaking our budget. Kim, Lance and everyone else we dealt with went out of their way to answer our questions and guide us comfortably through the leasing process. More

Great dealership! Muller’s Woodfield Acura has a very welcoming atmosphere and amazing team! We bought vehicles from this dealership before and have them serviced her Muller’s Woodfield Acura has a very welcoming atmosphere and amazing team! We bought vehicles from this dealership before and have them serviced here as well. The sales team and service team are very knowledgeable and professional. Lance Dailey never made us feel pressured to make a decision that we were not comfortable with. When leasing our new MDX, Lance showed and explained in detail all the new features, how they work and recommended what we need. Myles Bauer was great in making financing go smooth and quick. Excellent experience all around and would definitely buy and lease from this dealership again. Thank you Lance and Myles! More

RUDE SERVICE MANAGER - CANCELLED AFTER COMMITTING!!! Horrible Service, simply MEAN and unprofessional. Mark - 32 years with the company, you should know better than that. If you want to cancel appointmen Horrible Service, simply MEAN and unprofessional. Mark - 32 years with the company, you should know better than that. If you want to cancel appointment, CALL THE CUSTOMER AND LET THEM KNOW UPFRONT, DON'T COMMIT AND THEN CANCEL WHEN THEY SHOW UP AT THE SERVICE DESK. IT IS SIMPLY RUDE!!! I scheduled a service appointment for regular maintenance, plus recall and minor repair - something was squeaking on the front axle. After I picked up the car, i noticed that squeaking came back. I called service department and asked if I could bring the car back. The lady told that they are busy now and suggested that I should come Friday so she could get me a loaner. I agreed to the appointment, came on time and all of the sudden weird thing happened. Mark Dettlo - the Service Manager came out and suggested to look at the car with me. Before we even went to drive, he suggested squeaking from brakes was normal. We went for a quick drive, he confirmed that the squeaking was abnormal, but told me that he will not give me a loaner as I did not lease a car from Muller. First, if you have a policy that you give loaners to Muller customer only, let me know before i schedule an appointment. I live 15 miles away, it is not fund for me make accommodations with other people to drop off my kids in school to make 8:00 AM appointment to get blown off. Second, on my previous, 2016 MDX I never had to deal with this. I did not buy it from Muller and Muller still serviced it with no problem to give me a loaner.. I bought tires and breaks from Muller. I serviced it twice, you replaced my suspension, did at least two recalls. I believe I was a good customer. Finally, Mark - no offense but you were very irritated when you talked to me. Kim and other members of your team were always nice to me. This is the reason I kept coming back to Muller. My last experience was not Muller. It was an irritated man having a bad day.... More

Muller’s Woodfield Acura We have been purchasing our vehicles from Muller’s Woodfield Acura for a couple of decades. In our opinion, it is the best automobile dealership we h We have been purchasing our vehicles from Muller’s Woodfield Acura for a couple of decades. In our opinion, it is the best automobile dealership we have ever dealt with. You can be sure of getting a fair deal on your purchase. Their customer service is the best, as is their Service Department. They truly put their customers first. We just purchased a 2019 Acura RDX with the Advanced Package. This car is a dream. If you see it, you will love it. During this purchase, we were assisted by Barb Krajewski. As expected, she was very helpful. She was attentive to our needs and answered all of our question. Her knowledge of Acura products was very useful to us. Believe me, the technology in these cars is phenomenal. She explained everything to us in a way that we could understand. In short, she was outstanding. However, our experience with everyone at Muller’s Woodfield Acura has always been a pleasure. One of the reasons we love this place is their Service Department. If you do business with them, you won’t be sorry. More

Easy, straight forward, and thorough Thank you Sebastian for walking me through all of the numbers and incentives. Really a great experience from start to finish. My wife loves the upgr Thank you Sebastian for walking me through all of the numbers and incentives. Really a great experience from start to finish. My wife loves the upgrades in the 2019 MDX Tech from her 2016, especially the Apple car play! Thanks for making it so easy to work with you and the Muller team! P.S. The cats face says it all! Dennis More

Great Experience Rene Peyton made our purchase of a used RDX very pleasurable. Rene's personal demeanor and truly no pressure attitude created a great buying experienc Rene Peyton made our purchase of a used RDX very pleasurable. Rene's personal demeanor and truly no pressure attitude created a great buying experience. He patiently worked with us to figure out the often nebulous decisions of Age, Options, Mileage and of course Price. As weird as it sounds, it was like having a discussion with a friend. Most important, Rene gave my wife and I time to work out our concerns with no pressure. When Rene and I finally "shook" on the deal, I felt we had come to the right place for our RDX. Muller you have a loyal customer and can be sure I will be referring. More

Sabastian is the only car guy for an Acura If you are looking for an Acura, I'd only work with Sabastian. This is my forth Acura, but only the second time working with Sabastian and Muller. Th If you are looking for an Acura, I'd only work with Sabastian. This is my forth Acura, but only the second time working with Sabastian and Muller. The other dealer is well know, good people, but nothing like the experience of working with a TRUE PROFEESIONAL. Now that I know the best, I ONLY work with Sabastian. More