Muller's Woodfield Acura

Amazing experience! John H. & Rene P. were great and very helpful. Everything was a smooth process even though I was out of town they made it very easy for me to close th John H. & Rene P. were great and very helpful. Everything was a smooth process even though I was out of town they made it very easy for me to close the deal and finish the paperwork. The vehicle also turned out great, just a week after making the purchase I took it halfway across the country and back with no issues. I would not hesitate to purchase another vehicle from here. Thanks for your service! More

It was inviting and a no pressure situation. Wasn’t mobbed by sales men, when approached by Sales it was their name if theirs any questions I may answer I will be inside. Wasn’t mobbed by sales men, when approached by Sales it was their name if theirs any questions I may answer I will be inside. More

Will come back again for our next car Rene was informative and transparent. He listened to us and matched our needs. Very efficient and respectful of our time. Best car buying experienc Rene was informative and transparent. He listened to us and matched our needs. Very efficient and respectful of our time. Best car buying experience I’ve had and I am in my late 40s. More

Wonderful Experience Barb at Woodfield Acura was such a pleasure to work with and made the buying process effortless. I highly recommend purchasing a new Acura from Barb a Barb at Woodfield Acura was such a pleasure to work with and made the buying process effortless. I highly recommend purchasing a new Acura from Barb at Woodfield Acura! More

Excellent experience We had an amazing experience with Lance, which made us come back and purchase a vehicle with him. He made the process effortless and pleasant. Thank We had an amazing experience with Lance, which made us come back and purchase a vehicle with him. He made the process effortless and pleasant. Thank you again! More

Pleasant Experience Had a pleasant experience working with Lance. During our initial visit, he took the time to answer our questions and walk us through all the features Had a pleasant experience working with Lance. During our initial visit, he took the time to answer our questions and walk us through all the features the Acura RDX has. As a result, we returned for the purchase of the vehicle. More

Excellent Car Purchasing Experience This is my first time to buy a Acura. Although I did a lot of researches before, there are still many questions. The staff at the store gave me a very This is my first time to buy a Acura. Although I did a lot of researches before, there are still many questions. The staff at the store gave me a very professional and patient answer. Finally, I bought the car I want. More

My new Acura I had been looking for a RDX for several weeks and found my car at Mullers and found my perfect car and i would recommend this dealer ! I had been looking for a RDX for several weeks and found my car at Mullers and found my perfect car and i would recommend this dealer ! More

Best buying experience ever Just purchased a new MDX from Mullers Woodfield Acura. It was such a great pleasure to do business with them. They are great to work with, they were Just purchased a new MDX from Mullers Woodfield Acura. It was such a great pleasure to do business with them. They are great to work with, they were very transparent on pricing, very friendly, and communicative throughout the whole online and in store interactions. Lance our salesman is simply outstanding to work with, he is extremely thorough on the process of the buying experience, he has great product knowledge, and when you take delivery of your new car he goes through everything. We encourage anyone buying an Acura to contact Lance and have the greatest experience as we did. More

Recall Service - Muller's Acura Did NOT Care I received a SAFETY RECALL from Acura for my 2015 TL. I called the service department to schedule an appointment and the Service Tech (Mark) tells me I received a SAFETY RECALL from Acura for my 2015 TL. I called the service department to schedule an appointment and the Service Tech (Mark) tells me the 1st available appointment is June 4 (7 weeks away). I inquire that it seems like a long time to fix a known SAFETY RECALL. Mark tells me "well, unless you are an Uber driver, it shouldn't be an issue." I reiterate it is a safety recall. He tells me they are only doing 8 per day Monday through Friday only. I say again, that does not sound urgent for a SAFETY RECALL. He again tells me he has not heard of any actual issues and they are only doing 8 per day. So it did not appear that Muller Acura cares about safety and was not going to change their appointment frequency so I booked the appointment for 7 weeks out, their 1st available. This was the 2nd car I purchased from Mullers Acura and it will be my last. If this is how much they care about their customers, I will bring my business to Audi, Mercedes, or Lexus. Mark was very flippant with me and his tone and position was he did not care. I did call Acura and they are opening a case but should I really have to push Muller's Acura to address a SAFETY RECALL? I guess they feel they already have my money. More