Muller's Woodfield Acura
Hoffman Estates, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,974 reviews
Very rude, i. Hurry sales person Recently visited the dealership, Barb was extremely rude and was just in hurry to get us out and was very terrible at explaining. Even though we sent Recently visited the dealership, Barb was extremely rude and was just in hurry to get us out and was very terrible at explaining. Even though we sent a letter from the dealership it turned out to be in error but she was rude about us coming to the dealership and asking questions. More
Excellent experience I worked with Lance Dailey on the purchase of my new 2020 Acura RDX. Lance was a true professional and very helpful throughout the car buying experien I worked with Lance Dailey on the purchase of my new 2020 Acura RDX. Lance was a true professional and very helpful throughout the car buying experience. He wasn’t pushy and strives to understand my situation and worked hard to get the numbers where I needed them to be. I would recommend anyone looking for a new Acura to Lance. More
Lance is a tech expert. Lance helped me pick out my perfect car! He was overly patient explaining every bell and whistle my RDX with the tech package contained . He stayed la Lance helped me pick out my perfect car! He was overly patient explaining every bell and whistle my RDX with the tech package contained . He stayed late to make sure I understood every facet of my new car. I am very appreciative of his time and attention and would recommend his knowledge to any Acura consumer! More
Great Experience Lance made it pleasant for us to buy our new car. He was very patient with my husband explaining every detail of the vehicle operation.We also negotia Lance made it pleasant for us to buy our new car. He was very patient with my husband explaining every detail of the vehicle operation.We also negotiated great price. We would have no problem coming back and dealing with him again. More
Leasing a TLX We had a very pleasant experience in choosing the car we wanted to lease. Chris and Barb were extremely knowledgeable about the Acura line and the le We had a very pleasant experience in choosing the car we wanted to lease. Chris and Barb were extremely knowledgeable about the Acura line and the leasing process. More
The deal that almost never happened! My family and I walked into Muller on a Saturday with the intent to"look around". Walked in the show room and we asked for a staff member to walk us My family and I walked into Muller on a Saturday with the intent to"look around". Walked in the show room and we asked for a staff member to walk us through a particular MDX that they had on the floor. She proceeded to take us to the car in question and pointed to the sticker that's on the window. We asked specific options the truck has (pricing etc) and again, points to the sticker. Yep, time to get an Audi. As we walked out, we saw a black MDX labeled "Manager's special" sitting in front of the store and the missus took an interest. I walked back in the store and saw Barbara in her office and inquired about the SUV. Her immediate response was "Oh I thought you were being helped". Once she learned this, she walks with me outside and takes us to the MDX and answered all the questions we had. She offered a test drive of the MDX (different one), and still not content we asked to test drive an RDX (which she happily provided). We signed with her and bought the truck two days later :) More
New car purchase Very friendly and knowledgeable. Would recommend to family and friends. Lance is great to work with. I love the car 2020 Acura TLX. Very happy! Very friendly and knowledgeable. Would recommend to family and friends. Lance is great to work with. I love the car 2020 Acura TLX. Very happy! More
Great service Great customer service, Lance was very helpful, professional and friendly. He took his time twice to show me the functions of the car, setting it all Great customer service, Lance was very helpful, professional and friendly. He took his time twice to show me the functions of the car, setting it all for me to make it easier on me as well as keeping in contact answering all my questions... Very friendly envirement. More
Team work Prompt and timely communication and seamless collaboration across team members in sales (Barbara), Finance (Myles and Chris) and service. Thanks Prompt and timely communication and seamless collaboration across team members in sales (Barbara), Finance (Myles and Chris) and service. Thanks for a joyful experience. Keep it up!!! More
Friendly and pleasant People nowadays like to use the new app to purchase their new car on the net, but we found that it is so nice to deal with a real person, especially a People nowadays like to use the new app to purchase their new car on the net, but we found that it is so nice to deal with a real person, especially a nice and friendly One like Lance He was so helpfully to addressed all our concern You can’t find that dealing on the net More