Muller's Woodfield Acura

Pleasurable car purchase I was blindsided by the cost of a repair on my 2011 Acura TSX. It made more sense to not fix the vehicle and just invest in a new car. Barb was great I was blindsided by the cost of a repair on my 2011 Acura TSX. It made more sense to not fix the vehicle and just invest in a new car. Barb was great through the process. She was calm, friendly, and willing to help However she could. More

Very pleased We are very pleased with the service we received at Muller's Woodfield Acura. Lance provided great service with full transparency, honesty and reliabi We are very pleased with the service we received at Muller's Woodfield Acura. Lance provided great service with full transparency, honesty and reliability. He made our experience of leasing a new car flawless while ensuring all our concerns and questions were addressed. Thank you Lance and Muller's Acura. Itay More

Easy to work with, No Hard Sell Lance and the Muller Team were easy to work with and very fair with their pricing. They were thorough with information and went out of their way to pr Lance and the Muller Team were easy to work with and very fair with their pricing. They were thorough with information and went out of their way to provide options. I never felt pressured. I'm very happy with my purchase!! More

Been a customer of mullers since 2012. Just extremely great customer service!! Lance was great help and got me rolling in my new vehicle smoothly with no inconvenience at all! Please ask f Just extremely great customer service!! Lance was great help and got me rolling in my new vehicle smoothly with no inconvenience at all! Please ask for Lance!! More

So good, we bought 2 cars! We had previously worked with another Acura dealer in the area, but came to back to Muller on a friend's recommendation. We are so glad we were able t We had previously worked with another Acura dealer in the area, but came to back to Muller on a friend's recommendation. We are so glad we were able to work with Lance, Myles, and Chris! We felt so at ease with the entire process. They were accommodating and at no point did I feel uncomfortable or rushed. ...in fact, they were so good, that we came back 3 days later and bought another car from them! STRONGLY recommend Woodfield Muller Acura. More

We are customers for life! Wow. What a quality dealership! We have visited and worked with many dealerships in the past, and none of them came close to the professionalism displ Wow. What a quality dealership! We have visited and worked with many dealerships in the past, and none of them came close to the professionalism displayed by Woodfield Muller Acura. Lance was so easy to work with and is probably the most honest car salesman we have ever worked with! Chris and Myles completed the dream team to make this process so smooth!! We will absolutely be back and we will absolutely refer them to anyone in the market for a new or used vehicle. More

Mamidi It was a pleasure working with Lance. Very professional and friendly. I totally recommend Muller’s Woodfield Acura and special thanks to Lance Dailey, It was a pleasure working with Lance. Very professional and friendly. I totally recommend Muller’s Woodfield Acura and special thanks to Lance Dailey, he got me the best deal. More

Lance Dailey and Myles Bauer provided outstanding service. Their work was very professional and they treated my wife and I with respect as the loyal customers that we are. We v provided outstanding service. Their work was very professional and they treated my wife and I with respect as the loyal customers that we are. We value their effort and the time they spent with us. More

Sales, "The Way it should Be" This dealership outshines any that I have done business in 47 years of driving. They ARE the reason our family drive Acura(s). Chris Eugenis is an ext This dealership outshines any that I have done business in 47 years of driving. They ARE the reason our family drive Acura(s). Chris Eugenis is an extremely pleasant and no-nonsense business person. That makes for a well-honed sales team as well. Richard Kaskel couldn't have been more pleasant and knowledgeable. He made the entire process both enjoyable and simple. Our family feels so strongly about this distributor and their products and service; we do not even "shop" other manufacturers a/or dealerships. Old school business goes a long way in today's ludicrously fast-paced business climate. These guys are testament to that. More

Excellence and Professionalism I've fortunately never had a bad experience when buying a car. That said, working with Lance and the rest of the team at Muller's stands out as the m I've fortunately never had a bad experience when buying a car. That said, working with Lance and the rest of the team at Muller's stands out as the most professional, helpful, organized and consultative experience that I've had. Lance was outstanding from our first contact. Due to my schedule and that of my wife, there was a lot of texting and emailing back and forth to get things lined up. Lance was never pushy or intrusive; when I'd request that he reach out to me on a certain day, that's exactly what he'd do. Additionally, the phone conversations we had prior to talking face-to-face were very consultative in nature, with Lance answering any early questions, as well as outlining any incentives/options that were going to play a role when we finally sat down in his office. When my wife and I came in to the dealership to look at our potential replacement vehicle, Lance was the courteous and helpful sales professional that I'd expected from our previous contacts. Additionally, he was very patient with the multiple MDXs that my wife wanted to look at. Once we settled on the vehicle we wanted, the negotiation process was stress-free, straight forward and entirely respectful. In the end we arrived at a price that was extremely fair. Myles continued the professional experience at Muller's; he knows what he's doing and moved us through the paperwork efficiently. Something that truly stands out with this experience was that once the paperwork was signed and the deal done, Lance's support and communication continued. He was very thorough in explaining any new features on the MDX and ensured that everything was setup to our liking. In the month that we've had the car, Lance has reached out two or three times via text or email to make sure that everything was going well and to see if we had any questions that had popped up. Lance is someone who obviously cares about his clients. This is the third Acura that we've leased from Muller's. Acura Financial has also proven to be an outstanding organization with great customer service. I had a couple of questions that popped up with this latest lease transition, but both Lance and AFS were quickly responsive to get my questions answered and ensure that my concerns were resolved. In closing, I've always been impressed with the quality of Acura's vehicles and the professionalism of Muller's. Lance has elevated that already high opinion even higher. My wife and I look forward to working with Lance and Myles again when it's time for our next lease. I highly recommend this team without reservation. More