Muller Honda of Gurnee

The people at muller Honda of Gurnee were great. No pressure and very informative. Gracie, our sales person, was responsive and remember all of my requests when I came to pick up the car. Edna, the No pressure and very informative. Gracie, our sales person, was responsive and remember all of my requests when I came to pick up the car. Edna, the person who trained me on all of the features and options, walked me through the setup and patiently let me make decisions on the radio and phone and security, etc. Then she gave me her cell number and said that I could call her at anytime with questions. Best closing and pickup that I’ve ever had More

Jason was great! He respected my time and had the cars ready for me. Plus, he was a good listener, and answered all my questions. I appreciated the information he pro He respected my time and had the cars ready for me. Plus, he was a good listener, and answered all my questions. I appreciated the information he provided along with his notes on the model differences. He was very helpful. No pressure. More

It was great! I bought my first car here and, Ozzie was awesome accommodating me! He knows his stuff. I recommend to have him get you through the process when you I bought my first car here and, Ozzie was awesome accommodating me! He knows his stuff. I recommend to have him get you through the process when you consider their dealership on buying a vehicle More

Our family had a great experience at Muller buying our new car! Our salesman Steve was knowledgable and went above and beyond to make sure we got the right vehicle. The Sales Manager Andrew made sure we new car! Our salesman Steve was knowledgable and went above and beyond to make sure we got the right vehicle. The Sales Manager Andrew made sure we got one at the best price. We have purchased many vehicles from dealerships, but Muller Honda was exceptional More

Pasquale de Rosa is the most rude sales person I’ve ever encountered. He was incredibly rude through text message and when I called him he cussed me out and asked “are you familiar with this sound?” And hun encountered. He was incredibly rude through text message and when I called him he cussed me out and asked “are you familiar with this sound?” And hung up on me. If I could give no stars I would. I have never been disrespected like that in my life. I understand there is a shortage of vehicles but you shouldn’t disrespect your potential customers that way. More

Worked with Daniel L on a new Ridgeline. I filled out the online form for info and got a prompt reply. Daniel went over pricing and was transparent on what the final price would be and made I filled out the online form for info and got a prompt reply. Daniel went over pricing and was transparent on what the final price would be and made no attempt to obfuscate any information. We discussed my trade (based on what I'd been offered on Carvana, Carmax, and other online portals) and he got me exactly the price I asked for. Most impressively, nothing about pricing or trade value changed when I got to the dealership - everything went exactly as discussed over the phone. I was in and out of the dealership in under an hour. More

Requested to drive a crv hybrid. Was given a price quote over text that included a interior protection package and ceramic paint protection package. Told who ever I was talking to Was given a price quote over text that included a interior protection package and ceramic paint protection package. Told who ever I was talking to (they didn’t give me a name) that I didn’t want them and to please remove them from the quote. I was than told “ Sorry, we're not able to do that. Thanks for your interest!”. Glad I found out how this stealership operates before I wasted anymore of my time. I realize new cars are in short supply but I will not be ripped off just because things are in short supply. More