Muller Honda of Gurnee

Great experience This was our 4th car from muller and we couldn’t be happier. The salesman Steve is very knowledgeable and easy to talk to. We did shop a couple of dea This was our 4th car from muller and we couldn’t be happier. The salesman Steve is very knowledgeable and easy to talk to. We did shop a couple of dealerships ( price check) and Steve as usual offered us the best price .Once we came back to pickup our new car the whole process maybe took us an hour to complete the paperwork and go over the features of the car. Great experience once again... We love out new Accord. More

Greater Service Have been taking my Honda Civic in for service for about two years. Service is great and done in a timely manner. Maintenance is reasonably priced and Have been taking my Honda Civic in for service for about two years. Service is great and done in a timely manner. Maintenance is reasonably priced and very helpful. More

Qotes always different I went in for a regular oil change and they specified a couple of items that needed to be done, one of them brakes they said they should be done withi I went in for a regular oil change and they specified a couple of items that needed to be done, one of them brakes they said they should be done within the next 6 months they are not urgent. I drove my car like normal no squeaking 3 months go in for a oil change now my brakes are so bad that the quote doubled and they need to be done now. dont trust them, and will not be back More

Fast, professional & quality service. Had an issue with my car and they were able to get it in fast for repair and fix it as I waited. I have the utmost confidence in the staff at Muller H Had an issue with my car and they were able to get it in fast for repair and fix it as I waited. I have the utmost confidence in the staff at Muller Honda from the sales consultant I worked with to the finance department and most recently the service department. Thank you for all you do. I will continue to be a repeat customer. More

Awesome! Always quick and simple. Best people to work with. Nothing like showing up to a place that gives you quick and easy service all the time. Always quick and simple. Best people to work with. Nothing like showing up to a place that gives you quick and easy service all the time. More

Great service in and out in under 1 hour Brought my car in for a oil change , they took my information immediately and have the car finished in less than an hour, very friendly group of peopl Brought my car in for a oil change , they took my information immediately and have the car finished in less than an hour, very friendly group of people. More

Customer & Quality Service! Customer service is great and they get the job done in a timely matter! They always let you be aware of what is needed to be done ! Customer service is great and they get the job done in a timely matter! They always let you be aware of what is needed to be done ! More

It worked out in the end After 2 days of purchasing a 2018 Civic I heard a clicking sound. I took it in to get repaired. After replacing the sway bar, I went to pick the car u After 2 days of purchasing a 2018 Civic I heard a clicking sound. I took it in to get repaired. After replacing the sway bar, I went to pick the car up and the sound was still there. Next they replaced the axle. Again, I went to get the car and the sound was still there. Eventually it was determined to be caused from the body of the car. It took over a week to get resolved but in the end it was fixed. The service representatives, Domingo and Mark, seemed sincere and apologized for the time and frustration it took to get this resolved. I would recommend them as service representatives and will go to them in the future if needed. More

quick, easy and painless I arrived early for my appointment, They got me in earlier then scheduled and addressed my needs immediately. I was informed of what was happening d I arrived early for my appointment, They got me in earlier then scheduled and addressed my needs immediately. I was informed of what was happening during the entire process. More

Honda Accord Service I have always serviced my Hondas at this dealership. The service staff is courteous, and friendly. I have never had to bring back my cars after they w I have always serviced my Hondas at this dealership. The service staff is courteous, and friendly. I have never had to bring back my cars after they were serviced at this dealership for poor workmanship. More