
Muller Honda of Gurnee
Gurnee, IL
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Quick, easy, and friendly Made an oil change appointment online and everything went as you would want it to go, which is above expectations. Staff was friendly and I was in and Made an oil change appointment online and everything went as you would want it to go, which is above expectations. Staff was friendly and I was in and out quick and they included a car wash and quick inspection. Would definitely go back for future service. More
Guys go above and beyond We had a wonderful experience with Juan and Phil at Muller. Juan was so kind. My wife at the time was still pregnant and while we were waiting for the We had a wonderful experience with Juan and Phil at Muller. Juan was so kind. My wife at the time was still pregnant and while we were waiting for the credit app to run, we were going to run across the street to get some food. Juan kindly offered to split a sandwich that was he had from Marianos so that we didnt have to go anywhere. He helped us through the whole process of getting the car we were looking for. Phil and Juan both also exausted as many possible avenues as they could to help us out, they worked hard. Amazing service will totally be going back to these guys More
Great Service Staff was friendly and courteous. They got me in and out quickly and price was reasonable. Happy to continue to have my car serviced here. Staff was friendly and courteous. They got me in and out quickly and price was reasonable. Happy to continue to have my car serviced here. More
Honda Civic This was our 5th Honda purchased from this dealership. Outstanding service, great sales staff. That's why I don't look at another dealership. The deal This was our 5th Honda purchased from this dealership. Outstanding service, great sales staff. That's why I don't look at another dealership. The dealership understands customer loyalty and extends discounts on service pricing where they are able. More
Brake and Oil change Open on time, staff are friendly and happy to see how they help you and show interest resolving your needs. If the car has to stay behind your staff Open on time, staff are friendly and happy to see how they help you and show interest resolving your needs. If the car has to stay behind your staff gets you to work on time. More
Needs to be addressed Your service dept is excellent! Sales is another story. One older gentleman is extremely inappropriate on the floor and discusses inappropriate topic Your service dept is excellent! Sales is another story. One older gentleman is extremely inappropriate on the floor and discusses inappropriate topics. One example is his political views that are quite offensive in nature. Political views have no place on the floor and I should not be subject to hearing them while sitting to get my car serviced. I may not return and may choose to go to another Honda for service. No reason to have to put up with this behavior from an adult. More
Love my sales person Steve Freidman Great experience with Steve. I have bought 3 Honda’s from him. Awesome experience every time. Every body is very friendly. Great service dept too!! Great experience with Steve. I have bought 3 Honda’s from him. Awesome experience every time. Every body is very friendly. Great service dept too!! More
Great experience saleman very helpful Saleman very helpful he knows the product and goes beyond my needs. He is really good. We enyoing our ofdesey and Juan even after the sale he still h Saleman very helpful he knows the product and goes beyond my needs. He is really good. We enyoing our ofdesey and Juan even after the sale he still helping us. More
Great service The reason for my 5 star rating is mainly due to the service I received from Juan during my visit. He was kind, curteous and understanding of my needs The reason for my 5 star rating is mainly due to the service I received from Juan during my visit. He was kind, curteous and understanding of my needs and got me into the car I needed. Would absolutely recommend Muller Honda again due to his service. More
Service to my Honda Accord Service was great and quick. The dealership waiting area was big and clean. Very polite people in the dealership. The service person was very good Service was great and quick. The dealership waiting area was big and clean. Very polite people in the dealership. The service person was very good on communicating what my car needed. More