Muller Honda of Gurnee

Horrible My recent visit to Honda of Gurnee was horrible! I was treated like crap. They didn't want to deal w customers. They didn't even bother explaining My recent visit to Honda of Gurnee was horrible! I was treated like crap. They didn't want to deal w customers. They didn't even bother explaining to me what was done and the charges. Also, they were in a rush that they wanted to get rid of me. I will not be going back there again. More

Great Service I would definitely recommend this service department to others. They did a wonderful job on my car. They got me in and out quickly. I’m very happy wit I would definitely recommend this service department to others. They did a wonderful job on my car. They got me in and out quickly. I’m very happy with the quality of their work. More

Fast and professional service Whenever I get my CR-V serviced, they start the work on time and finish fast. And it doesn’t cost an arm and a leg. The staff is always courteous and Whenever I get my CR-V serviced, they start the work on time and finish fast. And it doesn’t cost an arm and a leg. The staff is always courteous and respectful. More

Service due to a recall notice 1. Scheduling: gave me a time slot for service that I needed. Took the car in on time. 2. Accurately told me how long the work would take and deliv 1. Scheduling: gave me a time slot for service that I needed. Took the car in on time. 2. Accurately told me how long the work would take and delivered. (I was waiting for the repair to be completed). 3. Staff was very professional and courteous. Customer service was great. More

Excellent Time it took my previous experience the price. Friendliness, quality, cleanliness of the service area and waiting area. Location to my home. They Time it took my previous experience the price. Friendliness, quality, cleanliness of the service area and waiting area. Location to my home. They were very concerned because I am just getting over knee surgery. More

They went above and beyond to fix our vehicle. After buying a new vehicle, we had continued issues with Sirius radio. After several visits to “recharge” the system they finally kept my car for two After buying a new vehicle, we had continued issues with Sirius radio. After several visits to “recharge” the system they finally kept my car for two days and found the problem!!! The antenna was bad on a new car!!! They just kept at it til they found the problem!! More

Great Job They did and excellent job with a minimum of waiting. The waiting area was comfortable. Everyone was very cordial to us. They answered all questions They did and excellent job with a minimum of waiting. The waiting area was comfortable. Everyone was very cordial to us. They answered all questions. More

purhase and oil change they are a complete family no pressure dealership.I have been doing business with them since 2000 at both locations.and at Acura and when Muller had P they are a complete family no pressure dealership.I have been doing business with them since 2000 at both locations.and at Acura and when Muller had Pontiac.Absolutly the best people to do business with More

First oil change Good service and was well taken care of. Pat is always friendly and stops to check in with me whenever I have. Needed anything. Thank you Good service and was well taken care of. Pat is always friendly and stops to check in with me whenever I have. Needed anything. Thank you More

Dealership was courteous I felt the Dealership was courteous and strived to make my car purchase an exciting and pleasant experience for me. I was happy with my new car I felt the Dealership was courteous and strived to make my car purchase an exciting and pleasant experience for me. I was happy with my new car More