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Muller Honda of Gurnee
Gurnee, IL
587 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 587 reviews
September 03, 2018
new Lease purchase The manager,Tony, personally came over while I was discussing my purchase with my salesman,Dave. I was very comfortable with their knowledge, and cari The manager,Tony, personally came over while I was discussing my purchase with my salesman,Dave. I was very comfortable with their knowledge, and caring professional demeanor. My experience was easy and not stressful. More
by JOSANNRAHNING
Verified CustomerEmployees Worked With
Brandy- demo and Brian - finance, Tony Pescatore, David Krochmal
September 03, 2018
Great customer service Everyone was so helpful there. All my questions were answered with a smile. My service person even got in my car to reprogram my locks for me. Everyone was so helpful there. All my questions were answered with a smile. My service person even got in my car to reprogram my locks for me. More
by KROHRS72
Employees Worked With
George Bialkowski
September 03, 2018
Trusted Dealership It was a great experience and they all made the purchasing experience smooth. I never felt pressured and the agent himself made me feel that I was not It was a great experience and they all made the purchasing experience smooth. I never felt pressured and the agent himself made me feel that I was not taken for granted. More
by CRVbuyer_9/1/18
Employees Worked With
Manny Magsino
September 02, 2018
Painless Purchase Started with a link from our credit union. Immediate response from dealer. Competitive price provided on car with our specs, in stock. Went in for te Started with a link from our credit union. Immediate response from dealer. Competitive price provided on car with our specs, in stock. Went in for test drive, all was good, closed the deal within 2 hours. All aspects went smoothly. All points of contact were professional and knowledgeable. More
by tksk99
Employees Worked With
Joe Pescatore, Brian Odom, Emilian Florescu
September 02, 2018
excellent experience We have been long time customers of the Muller Honda Service. Completely satisfied with their excellent service. Purchased three new vehicles. Got We have been long time customers of the Muller Honda Service. Completely satisfied with their excellent service. Purchased three new vehicles. Got fair and good trade allowances on three used vehicles. It was a pleasure to work with David on the sale of all three vehicles. More
by tjmckillop
Employees Worked With
Chris Harrison, Jason Fosdick, Brian Odom, Eric Bass, David Krochmal
September 01, 2018
Fun experience Muller Honda made buying my new car what it is supposed to be; A GREAT TIME! Fun all the way through the process, culminating in that exhilarating fee Muller Honda made buying my new car what it is supposed to be; A GREAT TIME! Fun all the way through the process, culminating in that exhilarating feeling of driving off the lot with my brand new sports car, my civic! More
by The Captain
Employees Worked With
Bob, who appraised my trade in, and Eric Bass, in the finance department. All nice and fun., Nick Kretsch
August 31, 2018
Great customer service thank you jasen Great experience excellent customer service very happy got my Toyota sienna very good conditions runs pretty good thank you Karen and Rockford all you Great experience excellent customer service very happy got my Toyota sienna very good conditions runs pretty good thank you Karen and Rockford all you have done to make this deal possible for me thanks again More
by rahem3d
Employees Worked With
Jasen Lumpkins
August 31, 2018
Wonderful experience! Alan Laudonckas was very professional, as well as friendly. He was a real treat to work with. Almost makes me want to buy another car right away!. Alan Laudonckas was very professional, as well as friendly. He was a real treat to work with. Almost makes me want to buy another car right away!. Thanks Alan! More
by F.CORRIGAN
Employees Worked With
Alan Laudonckas
August 31, 2018
Very Professional and Easy Experience The Service people at Muller Honda of Gurnee are really a good team. I have seen some of them when that location was branded under a different name, a The Service people at Muller Honda of Gurnee are really a good team. I have seen some of them when that location was branded under a different name, and I am glad they are still there. I have always felt like they provided honest feedback and were good people. I've had a case in the past where Merlin Auto was telling me an A/C part was leaking and needed to be replaced, brought it over to this service department which told me there was no leak and I could avoid the $1500 repair Merlin Auto was telling me to do. Since my car was out of warranty, I only paid for the diagnostic fee which was reasonable. The most important thing about the service department are the people who work there, and this is a good group. More
by dyzio
Employees Worked With
Domningo, Kevin Curtis
August 31, 2018
Buyer It was great experienced. Over all this two sales person are excellent thye know what they are doing. I will recommend them to my friends It was great experienced. Over all this two sales person are excellent thye know what they are doing. I will recommend them to my friends More
by mrchwhite
Employees Worked With
Pasquale De Rosa, David Krochmal
