Muller Honda of Gurnee

Easy, painless car buying! We dreaded the car buying process, and put it off. Mueller Honda changed our outlook and made the experience easy and painless! Tony did some pricing We dreaded the car buying process, and put it off. Mueller Honda changed our outlook and made the experience easy and painless! Tony did some pricing ahead of time before even stepping foot in the dealer, and Joey helped us the day of. Joey could not have been nicer and made the process easy and stress free! Highly recommend! More

Actually Cared As a recent college grad, this was the first time I bought a car and my first big purchase in life. I made sure I came prepared and was ready to deal As a recent college grad, this was the first time I bought a car and my first big purchase in life. I made sure I came prepared and was ready to deal with the stereotypical, only want your money, car salesmen, but I couldn't have been more wrong! Service was excellent, they worked with me on the price and made me feel like they actually cared about me as a consumer and not just another addition to their bottom line. Nick took the time to walk me through all of the functions of the car and answered my less informed questions. More

Jason Fosdick outstanding customer service Jason provides outstanding customer service. He calll youbas soon as you stand in front of the service advisors desk. He’ll give you an honest repair Jason provides outstanding customer service. He calll youbas soon as you stand in front of the service advisors desk. He’ll give you an honest repair / discrepancy of your car. He also remembers your name and face. Aso listens to customers. Highly recommended! Angelo Rosales 2012 Odyssey Touring. More

Sherwin olavere Great service. Service was done quickly and informed well of what was going to happen. After work was done it was reviewed and explained in detail. Great service. Service was done quickly and informed well of what was going to happen. After work was done it was reviewed and explained in detail. More

Easy/Great Nick Reed was incredible, very easy and made it a very enjoyable experience. I would recommend friends to work with Nick Reed. Best time I had buying Nick Reed was incredible, very easy and made it a very enjoyable experience. I would recommend friends to work with Nick Reed. Best time I had buying a car. More

Awesome experience It’s was great experience to buy car from Muller Honda. Great staffs and prices. I recommend to my friends and family to buy car from Muller Honda. It’s was great experience to buy car from Muller Honda. Great staffs and prices. I recommend to my friends and family to buy car from Muller Honda. More

Service quality has gone down over past few years Have been coming here for over 10 years, service has gone down. The quality is not there. You are not even acknowledged when you drop ok off your car Have been coming here for over 10 years, service has gone down. The quality is not there. You are not even acknowledged when you drop ok off your car for a scheduled service appointment. Started looking elsewhere for my car needs. More

Recall on my 2018 Accord. Courteous and friendly service was done for the recall of my 2018 Accord. And even though I was a little late for my appointment, and they were very Courteous and friendly service was done for the recall of my 2018 Accord. And even though I was a little late for my appointment, and they were very busy, I still did not have to wait very long for the job to be finished. A thorough explanation was also given for the work done and the reason. More

Awesome place This dealership is one of the best I've ever been to. My wife and I bought a car without a problem. They were very honest on everything. The whole sta This dealership is one of the best I've ever been to. My wife and I bought a car without a problem. They were very honest on everything. The whole staff's service were nice. Definitely recommend this place. More

Experiences at Honda of Gurnee So, to start this off. I bought my car here and De Rosa was a pretty good business man so that was good. I signed 10miles on the car when it actually So, to start this off. I bought my car here and De Rosa was a pretty good business man so that was good. I signed 10miles on the car when it actually had 20 with the one I was given, nothing big just thought I’d put that there. But, where the star rating comes from is I thought going to a Honda Dealership for service on a Brand New Civic would be perfect sense, well I’ve been there a few times, and I mean like 3 times, and each had some kind little issue. I forget the very first one, but the 2nd time they forgot to put a cap back on after changing the oil which gave my car a weird and loud noise. Same exact thing happened to my brother luckily he caught it on time before leaving the dealership as he was aware of my experience. The 3rd time which was very recently, was that they felt the need to remove my coffee cup out of the cup holder and lay it on the my passenger seat. Why? No clue why it would bother them if you ask me. Most of my work is done at Honda Of Kenosha because of these experiences at this location. More