Muller Honda of Gurnee

Unprofessional and sarcastic Sales Associate I'm currently shopping for a new Honda. When I told one of the Sales Associates from Muller Honda of my decision to buy a car from another Honda deal I'm currently shopping for a new Honda. When I told one of the Sales Associates from Muller Honda of my decision to buy a car from another Honda dealer, I received the following response: "Ok thanks for following up with me ... Enjoy the Pro-Package and AutoButler from [Another Honda Dealer]... I know I enjoy taking advantage of an added expense on items I have no interest in." This sarcasm is not only unprofessional, but it's insulting for the Sales Associate to think that customers are unable to negotiate a reasonable deal based on all the information available on the internet today. The Sales Associate likely wasn't aware that i'm buying my 4th consecutive Honda and plan to continue to buying Honda vehicles in the future. Based on this interaction, i likely will NOT consider Muller Honda for my future Honda purchases. More

Great Sales, Great Service! Quick and easy! No complaints... in fact can't wait to take my Pilot back in! I bought my car one year ago -- which was super easy -- and have not put that many miles No complaints... in fact can't wait to take my Pilot back in! I bought my car one year ago -- which was super easy -- and have not put that many miles on it so this was my first trip in. More

Love the hospitality and environment Place is clean. They offered me hot chocolate and answered my questions right away. Also Dan Hammond is the best and honest sales person. I’d give him Place is clean. They offered me hot chocolate and answered my questions right away. Also Dan Hammond is the best and honest sales person. I’d give him a 10 out of 10 More

Nice work Brought a newly used car in for basic services and it was a breeze. They also informed me of a recall on a part that they took care of. Brought a newly used car in for basic services and it was a breeze. They also informed me of a recall on a part that they took care of. More

Best service in town The professional service team at Mueller is amazing! Always kelps you informed and updated and gets the work done on time and rightbyue first time !! The professional service team at Mueller is amazing! Always kelps you informed and updated and gets the work done on time and rightbyue first time !! More

Honda passport Service guy was great and gave us good discounted. Waiting was not too long. All employees were friendly and nice. I think that it. Have a good one. Service guy was great and gave us good discounted. Waiting was not too long. All employees were friendly and nice. I think that it. Have a good one. More

Great, fast, and easy service! I have been taking our vehicle into Muller Honda of Gurnee for routine service since we purchased it there a few years ago.. Alan has always and conti I have been taking our vehicle into Muller Honda of Gurnee for routine service since we purchased it there a few years ago.. Alan has always and continues to be a major asset to this department. He makes sure your vehicle is taken care of and is informative. He is always kind and tries to get to know customers and their needs. I appreciate that and think that the service team at Muller Honda of Gurnee is wonderful! More

Fast and professional experience. Fast and professional experience that makes me want to return when the need arises.The service team always treats me like I am important and takes car Fast and professional experience that makes me want to return when the need arises.The service team always treats me like I am important and takes care of me. More

Awesome service , very friendly staff, understanding prices, understanding staff, will be returning, no long waiting period, felt like at home experience, understood , very friendly staff, understanding prices, understanding staff, will be returning, no long waiting period, felt like at home experience, understood needs and pleasant experience More

Fast and easy service Have always gotten my service done here. Friendly group of guys and trustworthy. Pricing is always been good. I will be looking for a new car soon als Have always gotten my service done here. Friendly group of guys and trustworthy. Pricing is always been good. I will be looking for a new car soon also from Muller Honda :) More