Muller Honda of Gurnee

Thorough and professional Chris is service was very polite and handled my repair professionally. He was in constant communication with me and even followed up a few days later Chris is service was very polite and handled my repair professionally. He was in constant communication with me and even followed up a few days later to see if everything was good and if I was satisfied. More

Very Helpful Everyone was very helpful and patient. Guided us through the process explaining at every step.. Well you could make the length exceptable for the rev Everyone was very helpful and patient. Guided us through the process explaining at every step.. Well you could make the length exceptable for the review smaller. More

Service center Staff are honest and hard working. Staff provide good customer service to clients. Waiting area is relaxing. Great job and fast. Very accommodating. Staff are honest and hard working. Staff provide good customer service to clients. Waiting area is relaxing. Great job and fast. Very accommodating. More power! More

Recall Service Work went very smooth Everyone at the dealership was very helpful and friendly. My car was ready sooner than I expected and the recall work was taken care of. Everyone at the dealership was very helpful and friendly. My car was ready sooner than I expected and the recall work was taken care of. More

Amazing car buying experience! Nick Reed was great! He made this experience the best it could have been! He was not sure pushy at all and gave us all the time that we needed to make Nick Reed was great! He made this experience the best it could have been! He was not sure pushy at all and gave us all the time that we needed to make our decision. Would gladly recommend him and this dealership to anyone. More

Good service Chris W. greeted us nicely, and was great with understanding what was needed. He gave great advice for the oil change for my car, and many more. Chris W. greeted us nicely, and was great with understanding what was needed. He gave great advice for the oil change for my car, and many more. More

Excellent This my first car which is I buy from dealer. I am so happy. Thanks a lot for make me a good Decision. All the best This my first car which is I buy from dealer. I am so happy. Thanks a lot for make me a good Decision. All the best More

Excellent service I have been taking my car to Honda of Kenosha because I live in Kenosha and the service there has always been horrible. After 6 years I finally decide I have been taking my car to Honda of Kenosha because I live in Kenosha and the service there has always been horrible. After 6 years I finally decided to try the dealership in Gurnee and the service was awesome! I had an oil change and was in and out in 30 minutes. I usually had to wait 60 to 90 minutes in Kenosha. I will continue to bring my Accord to the Gurnee dealership from now on! More

Recall Service This was my first visit to Muller since relocating to the area. Made the appointment for recall work with ease. Professional friendly greating when This was my first visit to Muller since relocating to the area. Made the appointment for recall work with ease. Professional friendly greating when I arrived. Staff said about an hour for the work. Being a first time client, Service Adviser Mark showed me around. Waiting room, show room, cashier and coffee maker. Job was done in 30 minutes and I was on my way. Muller is now MY Honda dealer. More

Fabulous experience This is the first time buying a vehicle at this dealer, in the past I have only ever been there for service. Car buying is stressful and Nick made it This is the first time buying a vehicle at this dealer, in the past I have only ever been there for service. Car buying is stressful and Nick made it extremely NOT stressful! Great test drives, low pressure, explained everything respectfully. We decided to lease in the end. A great experience and it only cemented my decision to stick with Honda forever. (bought my first Honda in 1999 and have never looked back). More