Muller Honda

Happy Wife = Happy Life!!We absolutely love our Odyssey Happy Wife = Happy Life!! We absolutely love our Odyssey van. Thank you Jim at Muller’s Certified Honda Store in Highland Park! No pressure/ good Happy Wife = Happy Life!! We absolutely love our Odyssey van. Thank you Jim at Muller’s Certified Honda Store in Highland Park! No pressure/ good information and excellent buying experience. More

Very friendly and helpful staff Jim Coveliers is an outstanding salesman I will recommend this dealership to anyone Financial gentleman forgot his name was very friendly and efficient as well outstanding salesman I will recommend this dealership to anyone Financial gentleman forgot his name was very friendly and efficient as well More

Excellent experience buying Certified CRV at Mullers Just bought our 2017 Honda CRV EX from Jimmy C. at Muller's in Highland Park. Really large selection of Honda Trade ins. Easy pricing and no press Just bought our 2017 Honda CRV EX from Jimmy C. at Muller's in Highland Park. Really large selection of Honda Trade ins. Easy pricing and no pressure from our salesman Jimmy. Thanks Mr Muller! More

Excellent service experience. Great dealership! I purchased my vehicle at Muller Honda in 2018. I recently had some issues with my AC and went in to have it fixed. The service team at Muller Honda w I purchased my vehicle at Muller Honda in 2018. I recently had some issues with my AC and went in to have it fixed. The service team at Muller Honda was wonderful from A to Z. The parts needed for the fix had to be ordered and the team at Muller communicated the logistics perfectly while providing a loaner car. Muller Honda is a great place to buy from and come back to. Thanks for the great experience! More

I just recently purchased ( leased) a new Honda Accord Touring Hybrid from Muller Honda. I found the experience to be simple, stress free and smooth. Muller reached out to me because my current lease with Touring Hybrid from Muller Honda. I found the experience to be simple, stress free and smooth. Muller reached out to me because my current lease with them was nearing it's end. The sales team of Matt Sonnenschein and Pawel Pieniazek were a pleasure to deal with. They understood my priorities and when they found the available car we were able to complete the transaction quickly and easily. More

excellent service Danny, lance, and my Luigi are the best at what they do....time to drink a beer and celebrate my new awesome car....will never go to another dealershi Danny, lance, and my Luigi are the best at what they do....time to drink a beer and celebrate my new awesome car....will never go to another dealership More

My experience began with filling out an on-line form regarding trading my car in. Larry Pinkus followed up by calling me and we made an appointment to meet in the showroom where we were able to come to regarding trading my car in. Larry Pinkus followed up by calling me and we made an appointment to meet in the showroom where we were able to come to terms and I left with my new fit. More

Hidden Fees, "Dealer Inspected" malfunctioning window I worked with Jim Coveliers at Muller Honda. First visited the dealer on Saturday 1/25/19 looking at a 2014 Honda Accord LSX with 105xxx miles. Test d I worked with Jim Coveliers at Muller Honda. First visited the dealer on Saturday 1/25/19 looking at a 2014 Honda Accord LSX with 105xxx miles. Test drove the vehicle and determined I wanted to move forward, I was assured the vehicle had been inspected and passed the dealer inspection process and that everything was functioning properly. The car was listed for $8,800, I offered $8,500, we shook hands and confirmed the deal at $8,500. Everything good so far. Being Saturday and closing early, Jim said I had to come back Monday to pick up the car and finalize the paperwork. Once I get home I quickly reviewed the paperwork I had received and noticed the sale price of the vehicle listed at $8,750, not the agreed upon $8,500. Fast forward to Monday, I ask Jim about the discrepancy in price and he said the extra $250 was a "dealer add-on" optional VIN etching service. This add-on was never once discussed and I never agreed to pay for it, I almost didn't notice it. After bringing it to Jim's attention, he had the fee removed. Overall this seemed like a dishonest sales tactic to me. Car is purchased now, I pull out the dealership lot and roll down the driver-side window to get some fresh air, I go to roll it back up some point in my drive home and the window motor is completely useless, the window wont roll up because it is so weak and ultimately the window rolls back down automatically. I contacted Jim right away about this and after a very short-ended conversation he said the best they could do was grease the window track. I contacted Jim once again via email and asked if their mechanic could simply diagnose the problem instead of lathering grease on, and I would pay to have it fixed properly, but this communication went unanswered. I assume this means they have no interest in helping me with the vehicle I purchased. Ultimately I should have tested the window however, when a dealership says a car has passed its inspection process and functions properly, I would assume something as basic as the window would work, apparently not when you go to Muller Honda and work with Jim Coveliers. More

Muller Honda was very courteous and friendly from the moment we walked in and was greeted by the front desk person to our interaction with our sales agent Lance. Thank you for walking me through everyth moment we walked in and was greeted by the front desk person to our interaction with our sales agent Lance. Thank you for walking me through everything. More

Courteous. Prompt. Clear communications. Quiet wait. I was very pleased with the atmosphere, promptness, courtesy, efficiency, clear receipt, and quiet waiting area. Cassandra was very pleasant and help I was very pleased with the atmosphere, promptness, courtesy, efficiency, clear receipt, and quiet waiting area. Cassandra was very pleasant and helpful, going out of her way to have the car easy for me to find once the work was done. (She was no doubt responding to my need to use a cane.) I appreciate the help. More