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Muller Honda
Highland Park, IL
1,226 Reviews
As your local Honda dealer, we're pleased to extend the extraordinary level of service that you deserve when it comes to all things vehicle sales, finance, and service. Muller Honda is a family owned and operated dealership that has been serving the Highland Park, Illinois community since 1974, and we appreciate you for your support over the years. We are a trusted, haggle-free dealership that will personalize an auto plan to suit your requirements, so feel free to contact us today. We proudly serve the nearby Chicago and Evanston, IL areas and look forward to catering to your on-road needs. Here at Muller Honda, we provide:
Intuitively designed new Honda models for sale
Impressive used cars for sale
Vehicle appraisal services
Financing services for all shoppers, including those in sub-prime credit situations
Professional maintenance & repairs
A team that adheres to our principles of honesty and integrity
If you're searching for a vehicle that offers extraordinary quality while surpassing your high safety standards, you're looking for a Honda from our dealership near Evanston, IL!
Muller Honda Supports The Local Community
Our Honda dealership does more than provide for your Honda needs. We also do all that we can to assist the community we serve. When we're not presenting the latest Honda CR-V to hit the market to our drivers, we're supporting the Memorial Sloan Kettering Cancer Center or are funding the Highwood Pumpkinfest. Contact us if there is an outreach opportunity that you'd like us to know about, please reach out. When you shop for your next Honda Accord near Chicago, Illinois, you also help support the groups we do, such as the Make a Wish Foundation. Don't delay your new car search, get started now!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,226 reviews
January 03, 2012
I purchased a used vehicle from Brian on 12/22/11. I got it home, and realized that I had failed to do my homework. The car seats were too big for the space in the back seat of the car. I decided to retur it home, and realized that I had failed to do my homework. The car seats were too big for the space in the back seat of the car. I decided to return to Muller on 1/2/12 to see what options I had to get into a different vehicle off of their lot. I understood up front that I would have to take a loss on returning the car and getting a new one, but what I was told from that point on shocked me. I had put 400 miles on the car I had purchased, and the vehicle was only off their lot for 10 days. They offered to buy the car back from me for $3,500 less than I payed for it 10 days earlier off their lot. To make things even worse They would not budge a penny on price for the vehicle I was looking to end up with. I realize it was my mistake in the first place, which I made clear to Brian the salesman, but for them to ask me to eat $3,500 and not negotiate at all on price for a new vehicle is absurd. I fully expected to lose money, but all I was asking them for was to be reasonable, and they couldn't do that for a customer. I was hoping their customer service and wanting their customer to end up in a vehicle that is best for them would come before how much money they can squeeze out of you. Apparently that is not the case. I left in the vehicle I originally bought and decided to stop at Carmax to get my vehicle appraised. They offered me exactly $1,000 more for the car than Muller, and while there I found the exact same car(year, make, model) on the Carmax lot with 3,000 less miles for $600 cheaper than the price Muller would not budge on. For Carmax to offer me $1,600 better without even being their customer told me everything I needed to know about how Muller feels about their customers. They would rather try to squeeze every last dime out of you than to make sure that you walk out their doors feeling like it was a good experience. I personally will NEVER go back to Muller Honda or their Certified store if at all possible. More
by bjschambach
Employees Worked With
Brian Reynolds & Harry Kim
December 28, 2011
The transaction was easy and fast and we weren't pressured. Paul responded well to a late change on our part and kept us informed. Filling out this form is cumbersome pressured. Paul responded well to a late change on our part and kept us informed. Filling out this form is cumbersome More
by kenj806
December 24, 2011
Salesperson was knowledgeable about product, not pushy. Gave price rating as great because compared to other dealerships offers on same product, it was far better. Gave price rating as great because compared to other dealerships offers on same product, it was far better. More
by awendrow
December 19, 2011
I was looking for a good used car for under $8,000. Muller Honda had several listed on their web site. When I visited, Brian Reynolds went out in the rain with me to look at several cars. He was very Muller Honda had several listed on their web site. When I visited, Brian Reynolds went out in the rain with me to look at several cars. He was very helpful and truthfull about the condition of the cars and gave me copies of Car Fax reports as well as any service record available. The car I sought was for my daughter who came back with me on a second visit to drive several of the cars and brought her boyfriend who works on cars. Mr. Reynolds took time to facilitate our decision making and was straight forward in negotiating a selling price. Subsequent to our purchase, my interactions with Muller Honda's service department have been very good. More
by ploach
December 16, 2011
What a wonderful experience we had with Muller Honda and salesman, Brian Reynolds. We told him what we wanted (test drive, appraisal on our trade-in, best price he could give us) and we were driving out sa salesman, Brian Reynolds. We told him what we wanted (test drive, appraisal on our trade-in, best price he could give us) and we were driving out satisfied customers within a few hours! Brian not only exceeded our expectations, but his follow-up this first week has been terrific! Honda is a great car (this is our 2nd Honda, our first one was going on year 14) and we are looking forward to working with Muller Honda with our new car1 More
by margekush
November 28, 2011
Unlike several other competing dealers I had visited prior to Muller Honda, I was immediately welcomed within a few seconds of entering the showroom. Brian was very helpful in asking what I was looking prior to Muller Honda, I was immediately welcomed within a few seconds of entering the showroom. Brian was very helpful in asking what I was looking for, where else I had looked, what other brands/models I was considering and how Honda differed. He was honest in stating what Honda had, as well as what it did not, in comparison to others. I appreciated this very much and it allowed me to trust his efforts in selling me a new car. At the end of the process, I feel I got the car I wanted at about the price I wanted to pay. I also dealt with 2 different business managers (Gary and Greg?) and both were helpful and very efficient. More
by palmas1
November 07, 2011
Marcus Bennett was his usual efficeint and personable self and is a great reprasentative of Muller Honda. Marcus has sold me and my wife at least 8 autos. We would not have gone to any other dealership a self and is a great reprasentative of Muller Honda. Marcus has sold me and my wife at least 8 autos. We would not have gone to any other dealership and have stuck with Hondas because of the service that we have had at Muller and with Marcus More
by mrotenb
Employees Worked With
Marcus Bennett, Marcus Bennett
October 30, 2011
Great services from Mueller Honda and this is our second car from your dealer. We love quick service when We bought car from you and built trust relationship with Larry and your dealer car from your dealer. We love quick service when We bought car from you and built trust relationship with Larry and your dealer More
by lchaimearbthum
October 25, 2011
I had a very nice experience shopping for a car at Muller Honda. I’ve been to a few dealerships before I came to Muller, and I would have to say that I rate them the best in customer service. I came in just Honda. I’ve been to a few dealerships before I came to Muller, and I would have to say that I rate them the best in customer service. I came in just inquiring about a car and found exactly what I was looking for. Paul took his time to explain the options available and answered all my questions. He called to follow up and see if I had any questions and made sure that I was satisfied with my purchase. More
by vicki0010
October 24, 2011
Larry was pleasant, helpful and forthright. Larry worked with us to achieve our goal of purchasing a new Honda Accord. I only gave a good rating on price because I do believe that the price given for our t with us to achieve our goal of purchasing a new Honda Accord. I only gave a good rating on price because I do believe that the price given for our trade-in could have been better. More
by H_K_Junge
