Muller Honda

I leased a 2012 Honda Civic. The salesman, Brian Reynolds, was extremely helpful. My old car suddenly needed extensive repairs, and after discussing the pros and cons of having it repaired, we talke Reynolds, was extremely helpful. My old car suddenly needed extensive repairs, and after discussing the pros and cons of having it repaired, we talked about owning v. leasing. Throughout the conversation, Brian patiently answered my questions and did not apply any pressure. He thoroughly explained the features of the 2012 Civic to me and the entire sales experience, from start to finish, went very smoothly. I am confident that I made the right choice, and I would recommend Bian and Muller Honda to anyone. More

Bought a 2012 Honda Pilot 4WD Touring, in December of 2011. Worked with Marcus as our salesman. Marcus was great. We were able to negotiate a price, he didn't use any of the usual bull you hear from 2011. Worked with Marcus as our salesman. Marcus was great. We were able to negotiate a price, he didn't use any of the usual bull you hear from dealers, he was fully straightforward. There was some contention about the price we wanted (not adversarial, still friendly), but he did eventually get to the right place. We got a price that Truecar.com indicates was very good. We got the color we wanted, and had a very goed experience. He was even patient and helpful with our 3 year old. I would definitely recommend Muller for buying a new Honda. Service department so far has been very good too. More

I had an excellent experience with Muller. This is my second car from them. I am one of those patient, not in a hurry car buyers - it's been several months since I started looking (maybe even 6 months). second car from them. I am one of those patient, not in a hurry car buyers - it's been several months since I started looking (maybe even 6 months). I was not the easiest person to deal with, just because I read a lot on several different cars and carmakers. After visiting many many dealers, in the end, as I narrowed my choices, I found an extremely good deal at a dealer South of Chicago ($3200 below invoice). I checked with Muller, and though they were not running the same ad, they did have the ability through some seasonal incentives to be competitive. They were able to match the deal I found in the south suburbs, and it was in the color I preferred. I financed at a low rate to top it all off. In addition, they worked with my crazy schedule. I've been extremely busy with work, and Paul and Gary went out of their way to help me get in and out in about 30-45 mins. That's amazing, and absolutely painless! Paul was not pushy, and kept me up to speed when possible cars came into their inventory that I might be interested in. Gary helped me through the financial process quickly and effectively. I'm happy with my experience, and I can recommend Muller without reservation. As a buyer, I expect that you always have to do your homework, but when I was ready, they were ready to help me. Thanks for everything! David More

We just purchased our 6th Honda from Muller (4 CR-V's, an Accord and a Civic). We keep going back not only for the quality of the Honda products, but also because Muller makes the buying experience a pleasa Accord and a Civic). We keep going back not only for the quality of the Honda products, but also because Muller makes the buying experience a pleasant one. We also service our vehicles at Muller and could not be happier with the consistently great service that we receive. Two thumbs way up for Muller. More

We have been buying cars from Muller Honda for over 20 years. We have found the most recent experience to be the best yet. Brian Reynolds, our sales consultant was professional, honest and easy to work years. We have found the most recent experience to be the best yet. Brian Reynolds, our sales consultant was professional, honest and easy to work with. I would also highly recommend the service department. They go out of their way to make sure you are taken care of and the workmanship is top notch. More

Sales manager is a complete jerk!! No respect to customers, very rude and not willing to negotiate the price. I won't ever go there again in my life. customers, very rude and not willing to negotiate the price. I won't ever go there again in my life. More

Paul was the most honest and helpful car salesman I have ever worked with. He was never pushy or dismissive of my questions or requests which contributed to a feeling of comfort and trust regarding his rec ever worked with. He was never pushy or dismissive of my questions or requests which contributed to a feeling of comfort and trust regarding his recommendations and advice. In fact, he could easily have made a faster sale, but he actually suggested that I wait for the newer cars to come out as he thought, based on my likes and dislikes, I would be more satisfied with the updated model. The purchase of my Honda was the easiest car purchase I have experienced. I intend to drive this car for many years, but if I needed to buy another car, I would definitely return to Paul and Muller Honda. More

I purchased a 2004 Honda Accord EX V6 from Harry Kim back in 2004. Since then, I have dealt with other dealers due to purchases of other brand vehicles for my folks and for my wife. All the while, I keep thi in 2004. Since then, I have dealt with other dealers due to purchases of other brand vehicles for my folks and for my wife. All the while, I keep thinking back to my visit with Harry at Muller Honda. Harry met with me, and within the first 10 minutes, he gave me a quote for a new Accord, which was a few hundred dollars below invoice. When asked how he could do that, he mentioned that due to the fact that they sold a high volume of Accords, headquartered offered their dealership a kickback/bonus if they sold a specific number of cars. Because of this, they were allowed to sell me the Accord at a very reasonable price. I took the quote and went to a couple of other Honda dealerships to see if the price could be beat. No one could. After going to those other dealerships, we returned to Muller and made the purchase on the spot. It was quick and easy. Harry went lengths to be sure he covered how to use the key fob, unique features about the car, and even had a scuff buffed out of the leather seats. The car was washed and dried, and I was on my way. I will be in the market for a new car soon. If I were considering a Honda, I would not hesitate to return to Harry at Muller. If Harry worked at another dealership, I would consider going to wherever he is working to see if I could find a new car. More

salesman was extremely attentive and "tried" to get the best price available for my trade-in and for the new vechile. the color of the car i purchased was due for delivery in about a month subseque get the best price available for my trade-in and for the new vechile. the color of the car i purchased was due for delivery in about a month subsequent to the purchase date. however, the salesman, within a week af the purchase , negotiated a trade with another dealer to obtain my color preference. at the time of delivery of the vechile, the salesman was extremely thorough as to the intricacies of the vechile and, for a technically deficient individual, quite understandible. More

We were not impressed by Matt Sonnenschein. If I were rating him by himself, I would give him low marks. He was condescending, rude, and didn't seem all that interested in making the sale. I think he may rating him by himself, I would give him low marks. He was condescending, rude, and didn't seem all that interested in making the sale. I think he may be in the wrong line of work. Michael (Mike) Kolar was his opposite. He was personable, patient, polite, laid-back, and wanted to sell us a car. He's an excellent salesman. If I were rating him alone, I'd give him higher marks. We went to this dealership because of its high marks on this website. I think they should reconsider how they hand people off once they reach the dealership. Why not have customers deal with the same person throughout the process? Instead, you talk to one person on the phone and when you first arrive, and then you're handed off to someone else. The first person we spoke with said we could do a test drive that day, but when we arrived, we were told that the car wasn't road-ready. That was frustrating. I gave Mike a printout from edmunds.com listing a "fair price" for the Honda Fit Sport, and he matched it. More