Muller Honda

What impressed me the most was the easy going manner that Marcus showed throughout the whole buying process. Instead of trying to get me to buy out of my price range, he offered solutions based on what I co Marcus showed throughout the whole buying process. Instead of trying to get me to buy out of my price range, he offered solutions based on what I could afford. I never felt pressured in any way and when it was said and done I had car in my price range, a new car and a smile on my face. More

The entire process was seamless! I have NEVER had a better car buying experience! The entire staff has been great! I think that this dealership has won numerous awards from,Honda. They are well dese better car buying experience! The entire staff has been great! I think that this dealership has won numerous awards from,Honda. They are well deserved! More

I had researched this car, 2012 CR-V, for months on all the sites: KBB, Edmunds, Car and Driver, TrueCar, Consumer Guide, Consumer Reports, Cars.com... I could go on, there are so many places on the Intern the sites: KBB, Edmunds, Car and Driver, TrueCar, Consumer Guide, Consumer Reports, Cars.com... I could go on, there are so many places on the Internet to do research nowadays! I spent a few months working with several dealers in the city, but ended up feeling frustrated, angry and exhausted. Most dealers gave me the run around and I was very weary of the whole car buying experience. Seeking a new approach, I reached out to my fellow co-workers for new suggestions on dealerships they could recommend. Muller was at the top of the list, so I decided to reach out to them. I ended up working with the BDC Manager there, Joseph Lee. I got an amazing quote - he even sent me my out the door price in writing when asked. I explained that without a car, I would have to take the Metra up, so I needed to know that the car was in stock before making the trip. He said it would be - AND IT WAS! He had it out front, waiting for me to take it out for a test drive. He immediately put me at ease with a friendly smile and assurance that he had the exact car I was looking for. He then introduced me to Pawel, my extremely knowledgeable and friendly salesman. Pawel told me about every detail of the car, he even had me practice parking with the backup camera and test out the turn radius - more-so than anyone else had done! When it came time to sign on the dotted line, Gary was very professional and helpful, answering any and all questions I had. In fact, everyone there was extremely nice and accommodating, they all treated me with respect and there was absolutely no pressure, haggling or surprises. I could go on and on about the level of customer service that I was shown. They should be proud! It was 180 degrees from what I had known from the other dealers, and it was wonderful! To make a long story short (too late!), I am very happy to report that I am now a new car owner! I am so glad I had the experience of working with Joe, Pawel, Gary and everyone at Muller. I wouldn't hesitate to recommend Muller Honda to anyone. THANK YOU for making the experience of buying my first new car a great one! More

I bought a brand new 2012 Odyssey Ex. I can't even I bought a brand new 2012 Odyssey Ex. I can't even expect what Kurt did. He was so friendly, kind and honest. Base on my experience, normal sales g I bought a brand new 2012 Odyssey Ex. I can't even expect what Kurt did. He was so friendly, kind and honest. Base on my experience, normal sales guy explain with hidden catches, but he didn't. I got awesome price, APR and advise from him. If you want to buy new car, I strongly recommend Muller Honda with Kurt Kim. Thanks a lot! More

Great, friendly, hassle-free service AND a very fair price. Kurt Kim and the others at Muller went out of their way to ensure that my car-buying experience--which I usually dread--was as accommodating price. Kurt Kim and the others at Muller went out of their way to ensure that my car-buying experience--which I usually dread--was as accommodating as possible, and I sincerely appreciate that. More

To Whom this may concern, I had a very pleasant To Whom this may concern, I had a very pleasant experience at Muller Honda the service was excellent the sales manager and was very helpful and knowl To Whom this may concern, I had a very pleasant experience at Muller Honda the service was excellent the sales manager and was very helpful and knowledgeable. The sales person Brian R. gave outstanding service your entire staff was friendly. More

Excellent customer service. It didn't take long to fill the paper work. All my questions were answered. I didn't feel any pressure from the salesman. The price was good and easily negotiable. Over all grea the paper work. All my questions were answered. I didn't feel any pressure from the salesman. The price was good and easily negotiable. Over all great experience! More

Reason being, they have a very professional staff, right from the receptionist to the sales consultant to the Manager. They let me drive they're brand new Accord with my family by myself. The negotiat from the receptionist to the sales consultant to the Manager. They let me drive they're brand new Accord with my family by myself. The negotiation was simple and straight forward. In the end, i got a Great Deal !! More

I purchased my first Honda Accord at Muller six years ago. It was wonderful experience. The staff emailed me all the information I needed to make an informed decision, no playing games, no hiding. They t ago. It was wonderful experience. The staff emailed me all the information I needed to make an informed decision, no playing games, no hiding. They totally lived up the promise to eliminate much of the hassle traditionally associated with car sales. Muller is so different and stand head and shoulder above so many other car dealers full of pushy and annoying salesmanship. I was so glad to find out that the culture didn't change a bit after six years and it's only getting better. Kurt Kim was the main person serving me this time. Again we worked out all the numbers over the phone and emails before I even stepped into the door. I did my homework beforehand on current Honda incentives and market price. Kurt gave me all the details I asked, which was consistent with my own research. Kurt went out of his way to put together the best package for me. I was shocked to find out his offer was 12% below the best offer I can find somewhere else, which I had to twist arms and bargain hard for. It was such hassle-free experience! I walked in with confidence that I was dealing with honest hard-working professionals and I was getting a great deal. The paperwork progress was very smooth. Gary in the Finance Department and Kurt worked hard to push paperwork very quickly and professionally. It was late and near the close time when everything was done. Kurt still took time explaining to us every single features of our new 2012 Honda Accord. This is what professional sales should be. Thanks Muller and Kurt setting up such excellent standard! I love this dealership and I love people working there! I would certainly keep coming back and also let all of my friend know about Muller. Keep up the great work! More

Greg's inability to accurately interpret quotes from the commander of my trade in,Ally, coupled withMuller's slow payment to Ally combined to createa living hell that took2 months to resolve.. I haveALL thr commander of my trade in,Ally, coupled withMuller's slow payment to Ally combined to createa living hell that took2 months to resolve.. I haveALL three documentation as will as recorded telephone, conversations with Ally to fully substantiate everything, including the fact that Muller paidAlly slow and late and am happy to share all of it with anybody considering doing business with this dealership. BUY YOUR CAR SOMEWHERE ELSE! I can be reached art william_perlman@comcast.net More