Muller Honda

Focused on customer service My wife and I were looking for a specific color and trim for a Crosstour. Our local dealer in Indiana didn't have the right color, but had what we th My wife and I were looking for a specific color and trim for a Crosstour. Our local dealer in Indiana didn't have the right color, but had what we thought was a good price (for a nearly two year old (2013) new vehicle). After being put off by the local dealer's sales tactics, I found a listing for the exact vehicle we were looking for (color and trim) being listed by Muller on AutoTrader.com. I submitted a request for additional information and a price quote and received a response from Tony Vasa. The price I was quoted for a 2014 Crosstour was nearly 1,800 dollars less than the 2013 Crosstour from my local dealer. I followed up the quote with a visit to the dealership (130 mile drive one way) and met with Tony and Tim Scrogham. Both were very welcoming and made me feel appreciated. After taking a test drive and deciding it was what we wanted, I was given the price for the vehicle and all of the associated fees. The original quote was honored and beyond the normal documentation fees and sales taxes, there were no other costs or hidden fees. There was no pressure to buy and after a few minutes of thought, we agreed on the purchase. Delivery took place 5 days later and again we were met with a warm welcome and felt appreciated. I would recommend purchasing from Muller and would do it again in the future. More

Took the Stress Out of the Purchase Marcus Bennett was a courteous, thoughtful, knowledgeable salesperson who provided a fair and balanced price negotiation for our new Honda Accord. We Marcus Bennett was a courteous, thoughtful, knowledgeable salesperson who provided a fair and balanced price negotiation for our new Honda Accord. We have owned six Honda vehicles, so we knew what we wanted when we arrived at the showroom. Marcus showed us the available stock that met our requirements. The negotiation on the price was stress-free. Even more impressive, when we picked our new car, he walked us through an array of new features on the model, made sure our paperwork was ready before we arrived (minimizing our time signing documents) and never made us feel rushed (even as other customers were arriving in the showroom). He was genuinely concerned about our customer experience, first and foremost. More

Sales I can not say enough about my experience buying a car from Michael Lis at Muller.Mike made the entire process a pleasure.He was so easy to work with.I I can not say enough about my experience buying a car from Michael Lis at Muller.Mike made the entire process a pleasure.He was so easy to work with.In the future, I would definitely use him,as my "go to"for purchasing a car. More

Helpful, transparent and freindly. My children's nanny is from a foreign country and asked me to help her negotiate the purchase of a new car. She had already decided on the Honda CRV. My children's nanny is from a foreign country and asked me to help her negotiate the purchase of a new car. She had already decided on the Honda CRV. At another dealership, she felt uncomfortable and worried about being taken advantage of. So I went with her to Muller, where I had purchased my car last year. Marcus Bennet helped us. He is honest and informative. He knows the answers to every question we asked. I take the responsibility of helping someone else with a decision like this very seriously, especially family like this. I felt very confident because of how upfront the entire process was with everyone involved at Muller - especially Marcus and Greg Stone. More

Great Experience Purchased a new Odyssey from Muller after getting the run around from Rosen Honda of Gurnee. Muller's staff was great, did not haggle and got right do Purchased a new Odyssey from Muller after getting the run around from Rosen Honda of Gurnee. Muller's staff was great, did not haggle and got right down to business. Fair purchase price and fair trade value. If ever purchasing a Honda we will return to Muller. More

Very Efficient Dealer Jim was very helpful when helping us select our new Honda. When we decided what we wanted, we called ahead. He had the paperwork done and we got the c Jim was very helpful when helping us select our new Honda. When we decided what we wanted, we called ahead. He had the paperwork done and we got the car in less than an hour. He also helped us get a discount on a few accessories and Sirius XM. More

Kurt Kim is an excellent salesman. He explained everything to me. He was very knowledgable about everything honda. He was very patient with me too with my sit is an excellent salesman. He explained everything to me. He was very knowledgable about everything honda. He was very patient with me too with my situation. He stood by his word. More

Great Service! My family and I were in the market for a new car and so we decided to go to Muller Honda. Our sales attendant was Marcus Bennett. He was more then w My family and I were in the market for a new car and so we decided to go to Muller Honda. Our sales attendant was Marcus Bennett. He was more then willing and accommodating toward us. In the end we decided to complete the purchase and came home with a Honda CRV. I was so impressed with the service that I am sure I will be back again. More

Great experience I have visited a few honda dealers in our area over the last 5 months. A few of them more than once. The deciding factor on which dealer we went with I have visited a few honda dealers in our area over the last 5 months. A few of them more than once. The deciding factor on which dealer we went with was our salesman Mike Lis. He made our buying experience very pleasurable. He was patient and friendly and didn't pressure us to buy. I would recommend him to anyone looking to buy a car. I will definitely go back to him for future purchases. More

Buying a Honda I purchased a 2014 Honda Accord from Kurt Kim, he was excellent to work with and was very knowledgeable about the product during the purchase and afte I purchased a 2014 Honda Accord from Kurt Kim, he was excellent to work with and was very knowledgeable about the product during the purchase and after the sale. During delivery he took the effort to explain and answer all the questions in operation of all items. More