
Muller Acura of Merrillville
Merrillville, IN
Filter Reviews by Keyword
By Type
Showing 226 reviews
Positive: did not add or require dealer accessories. Service department helpful. Negative: sales management did not make us feel welcome or appreciated. Disrespectful attitude towards customers and ot Service department helpful. Negative: sales management did not make us feel welcome or appreciated. Disrespectful attitude towards customers and other sales staff. Wanted us to come back in to discuss final price when they had no intention of negotiating. Would only hold vehicle for 24 hrs even though deposit had been provided. First Honda of America new vehicle purchase but unfortunately my least satisfying car purschasing experience. More
Very friendly. Very informative of service performed . Trust bringing my car here . This is my 3rd Acura from this dealership. Won’t be my last . S. Piggee helped u Very informative of service performed . Trust bringing my car here . This is my 3rd Acura from this dealership. Won’t be my last . S. Piggee helped us all 3 times . More
Adam Kerr was great to work with. He was kind, patient, and personable. It was a very pleasant car buying experience! Since purchasing the car, Adam has checked in with us and helped He was kind, patient, and personable. It was a very pleasant car buying experience! Since purchasing the car, Adam has checked in with us and helped with every question and request we’ve made. We would highly recommend shopping at Muller! More
The dealership was clean, quiet & inviting. The staff was very helpful and pleasant. I felt comfortable and appreciated as the process of purchasing unfolded The staff was very helpful and pleasant. I felt comfortable and appreciated as the process of purchasing unfolded More
The employees at this dealership are very professional and really care about their customers. . They do all they can to make the customer feel their concerns are important. I would recommend this dealersh and really care about their customers. . They do all they can to make the customer feel their concerns are important. I would recommend this dealership to anyone and the cars are amazing and fun to drive. More
Eric Washo and the team at Muller Acura were a pleasure to deal with. It was a comfortable environment in which I could make a well informed decision on my next vehicle without the unwanted pressure often to deal with. It was a comfortable environment in which I could make a well informed decision on my next vehicle without the unwanted pressure often associated with dealerships. Eric communicated in a timely manner during the purchase process regarding inventory and continues to be accessible to address any questions regarding my new vehicle. I would highly recommend Muller Acura and Eric to anyone who may be considering a new luxury SUV or sedan. More