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Mtn View at 153

Chattanooga, TN

4.8
816 Reviews

6061 International Drive

Chattanooga, TN

37421

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816 Reviews of Mtn View at 153

May 31, 2020

Absolutely the best experience I've had buying a car! If you need a vehicle please go see Jace or Race Henderson! They are amazing! More

by castleberry0310
Recommend Dealer
Yes
Employees Worked With
Sean Moses, Race Henderson, Shaun Emery, Jace Flatt
Jun 02, 2020 -

Mtn View at 153 responded

Thanks for sharing your recent experience with us! We hope you continue to choose MtnView at 153 as your first choice for all your vehicle needs.

May 30, 2020

Fast and friendly service. They get you in and out as fast as possible. Always friendly and polite and are there to meet your needs. More

by shanestepp69
Recommend Dealer
Yes
Employees Worked With
Bailey Nires, John Spencer, Shaun Emery, Jace Flatt
Jun 02, 2020 -

Mtn View at 153 responded

We are happy to have provided you with fast and friendly service! Please don't hesitate to reach out to us if there's anything more we can do!

May 30, 2020

Great Friendly Staff! A great inventory selection. Everyone had a smile on their face and greeted me as they walked by and made sure I was comfortable and being taken care of! 10/10 would recomend thi More

by Ilovemytruck
Recommend Dealer
Yes
Employees Worked With
Bailey Nires, Sean Moses, Nate Posey, Logan Killen, Josh Wilcox, Cullen Clabo, Brandon Mathis, Cherise Cornell, Shaun Emery, Jace Flatt
Jun 02, 2020 -

Mtn View at 153 responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 29, 2020

We have visited a significant number dealerships- fancy and high end in Atlanta and smaller rural dealerships. From the very beginning Logan made me feel that our business was valued. He was prompt and cou More

by lake354
Recommend Dealer
Yes
Employees Worked With
Bailey, Logan Killen, John Spencer, Shaun Emery
Jun 02, 2020 -

Mtn View at 153 responded

Hello, we are very happy Logan could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2020

Amazing experience from top tp bottom! Everyone was so amazing and easy to work with. I was greeted with smiles and energy when I arrived for my appointment. This was the easiest car buying More

by SM3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Nires, Nate Posey, Logan Killen, Josh Wilcox, Cullen Clabo, Brandon Mathis, Cherise Cornell, Race Henderson, Shaun Emery, Jace Flatt
Jun 02, 2020 -

Mtn View at 153 responded

Hi there, we are very happy to have provided you with such an easy buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2020

Such a vast inventory, with a super knowledgeable group of folks. I’ve purchased multiple vehicles and have always had a great experience. I always recommend these guys! More

by ugotnunu16
Recommend Dealer
Yes
Employees Worked With
Bailey Nires, Nate Posey, Logan Killen, Josh Wilcox, Cullen Clabo, Cherise Cornell, Race Henderson, Jace Flatt
Jun 02, 2020 -

Mtn View at 153 responded

We are glad to hear we consistently provide you with great service! We value your business and look forward to your next visit! Take care!

May 29, 2020

I had a great Experience purchasing my 2017 Nissan pathfinder from Cherise and Bailey. The gentleman that did the finance was great and I’m glad they showed me the extended warranty because it save More

by fredcornell
Recommend Dealer
Yes
Employees Worked With
None, Bailey Nires, John Spencer, Cherise Cornell, Shaun Emery
Jun 02, 2020 -

Mtn View at 153 responded

Hello, we appreciate you choosing MtnView at 153 and hope you are enjoying your new Pathfinder! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

May 29, 2020

Great pricing! We have bought multiple vehicles here. John the sales manager is one of my favorite people to work with. Great bank financing as well. Would highly recommend! More

by Bluetessy
Recommend Dealer
Yes
Employees Worked With
Bailey Nires, Sean Moses, John Spencer, Brandon Mathis, Shaun Emery
Jun 02, 2020 -

Mtn View at 153 responded

We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen once again! We're looking forward to your next visit with us!

May 29, 2020

VERY PROFESSIONAL GREAT PLACE TO BUY A CAR, PRICE WAS THE BEST IN THE AREA. TOOK A LOT OF TIME WITH ME AND MY WIFE TO GET ME THE BEST PAYMENT. SALES STAFF WAS AWESOME! More

by papa John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey Nires, Sean Moses, Nate Posey, Logan Killen, Josh Wilcox, Cullen Clabo, Cherise Cornell, Race Henderson, Shaun Emery, Jace Flatt
Jun 02, 2020 -

Mtn View at 153 responded

Congratulations on your new car! It is great to hear our Staff was pleasant to work with. We hope to see you and your wife again!

April 14, 2020

Let me start by saying we really like the vehicle we purchased 2016 Town and Country. The dissatisfaction happened the next day. We noticed some issues that we didn't notice the night before when we fi More

by josepya74
Recommend Dealer
No
Employees Worked With
Race
Apr 16, 2020 -

Mtn View at 153 responded

Jose, who did you work with at my store, and when did you buy the Town and Country? Contact me directly please, Don Erwin, senior PR Mgr, Mtn View 153 - 423-763-0369 ext 4720

Apr 20, 2020 -

josepya74 responded

Don per our conversation I never heard from the GM today. So my dissatisfaction and frustration continues to grow with MTN153. My vehicle shifts hard, the fob does not work, the oil sticker was completely incorrect, it rolls backwards on a small incline. All of these should have been caught and fixed per the 118 point inspection for my family's safety. Very disappointing.

Apr 24, 2020 -

josepya74 responded

Don, I have yet to speak with the GM. At this point I will need to escalate this as I feel the purchase I made is unsafe for my family to ride in. As I explained the transmission is slipping and shifting hard. I am forced to have this fixed at my cost when it should have never left the dealership if infact the 118 point inspection was completed correctly.

Apr 30, 2020 -

josepya74 responded

Hello Don, I sent Race another email yesterday explaining I still have not spoken to the GM. Since 4/16 when you and I spoke and was told I would hear from the GM that day has still not happened. I still have not received the results of my 118 point inspection that Race said he would get for me in one if his emails. At this point I do not expect any support so I will provide this information to the senior management and owner .

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