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Mtn. View Ford
Chattanooga, TN
2,163 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,163 reviews
November 05, 2021
Great experience from top to bottom. Josh Newman was excellent to work with. The entire process took under 2 hours. Mt. View Ford has earned a customer for life. excellent to work with. The entire process took under 2 hours. Mt. View Ford has earned a customer for life. More
by difrancis67
November 03, 2021
No pressure car buying experience. Helpful staff. Mtn View Ford will be my first choice to go to on my next car purchase. View Ford will be my first choice to go to on my next car purchase. More
by richardyoder
Employees Worked With
John Gordon, Brandi Conversica, Tamara Fikes, Tessa Coffey
November 02, 2021
As always I am very happy with my purchase and the customer service. Kenny Cone addressed all of my needs and concerns promptly. customer service. Kenny Cone addressed all of my needs and concerns promptly. More
by Sherrypeardon
Employees Worked With
November 01, 2021
I custom ordered my new truck and between the Ford email and tracking the progress and the dealer ensuring that the progress made it to me was really neat experience. We had an open honest conversation abou and tracking the progress and the dealer ensuring that the progress made it to me was really neat experience. We had an open honest conversation about the numbers and I never felt like it was a “Shell Game” as I have felt at other places. Justin Lugo took over seamlessly as my original salesman was on medical leave. He had my 5th wheel hitch removed from my trade and he helped load it up himself. Justin’s an Army vet and that service showed throughout the process. He’s been in touch with me since the sale and had a Ford accessory ordered for me. This was my first time at Mountain View Ford and I have already recommended Justin and this dealership to friends. More
by Volfan82
Employees Worked With
Other Employees :
Ron Elliott, Brandi Conversica, Tessa Coffey
October 29, 2021
My salesman, Justin, was an amazing guy and was very knowledgeable and personable. His attention to detail during the entire process was very impressive knowledgeable and personable. His attention to detail during the entire process was very impressive More
by Jasondubendorfer
October 29, 2021
Everyone in the Dealership were the Best of the Best to deal with! John Goodwin was outstanding as was everyone in the process! deal with! John Goodwin was outstanding as was everyone in the process! More
by BigAl
Employees Worked With
Other Employees :
Brandi Conversica, Tamara Fikes, Joey Killingsworth
October 28, 2021
I worked with Justin Lugo to purchase my new Bronco. Lugo made everything so easy. Hands down best car buying experience ever. I’ve bought two vehicles from Mountain View Ford and I’m sure I’ll go back to th made everything so easy. Hands down best car buying experience ever. I’ve bought two vehicles from Mountain View Ford and I’m sure I’ll go back to them again. More
by katieking1214
October 28, 2021
I had a smooth and stress free experience. I love my new car. Thanks Logan and Justin! car. Thanks Logan and Justin! More
by shellbeekelley
October 28, 2021
Absolutely Fantastic! I will definitely be back to purchase more vehicles. Car runs awesome and is very nice. Service and sales representative were very professional. purchase more vehicles. Car runs awesome and is very nice. Service and sales representative were very professional. More
by FunkyH0mosap1en
Employees Worked With
Other Employees :
Bernie Sullivan, Brandi Conversica, Tamara Fikes, Craig Beckler
