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Mtn. View Ford

Chattanooga, TN

4.8
2,163 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,163 reviews

December 23, 2021

Gave me a great deal and followed up to make sure I was happy. Will always buy from them. More

by Aplusext54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Chad Akins
Jan 04, 2022 -

Mtn. View Ford responded

I see you highlighted several of our top sales and finance team members. So glad you were thrilled with our service.

December 23, 2021

Easily one of the best car buying experiences that I've had, they were very helpful and did everything they could to make sure we got exactly what we wanted. As a matter of fact I have already been conside More

by Zachary Griffith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Tessa Coffey
Jan 04, 2022 -

Mtn. View Ford responded

Zach, it's great to read that you had such a good experience with many of our sales team members. We'll see you for your first oil change and thanks for letting us know you are now a committed MVFORD customer.

December 21, 2021

This is my 9th purchase from the Watson family business. I have purchased Nissan, Ford and my most recent purchase was a 2021 Lincoln Navigator. As expected, from the salesmen Ron and his entire team, the More

by jprince
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Tamara Fikes
Jan 04, 2022 -

Mtn. View Ford responded

Jerome, indeed your continuing return business is appreciated. Ron is one of the best and I'm glad you got to experience personally his commitment to serving his customers well.

December 18, 2021

Very professional team. Very helpful. Made me feel important and cared about. Second time buyer More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Mtn. View Ford responded

Thanks for coming back to buy a second time Karen. Drive safely and happy new yar.

December 16, 2021

Loved working with both Greg Wilson and Jason in finance. Fantastic experience , especially after walking out of a dealership on Monday after they changed the deal More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Wilson
Dec 16, 2021 -

Mtn. View Ford responded

Sounds like a true win win Mark. thanks for giving us a second chance.

Dec 16, 2021 -

Mark responded

You earned my business!

December 14, 2021

Awesome experience the whole way through from ordering a bronco to taking delivery! Will definitely recommend this dealer if I am in the area again and also no mark up! More

by Culberhouseb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Dec 16, 2021 -

Mtn. View Ford responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

December 09, 2021

Chad and everyone at the dealership was very helpful! It was a great experience and I am looking forward to coming back and purchasing another car on order early next year! Thanks everyone! More

by Bspencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins
Dec 10, 2021 -

Mtn. View Ford responded

Hi! We're so happy we were able to help you out! Please let us know if there is ever anything else we can do for you! Safe travels!

December 08, 2021

Great buying experience. Lawton did a phenomenal job! I would definitely purchase a vehicle from Mountain View ford again! More

by Scooter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawton Willingham, Brandi Conversica, Tessa Coffey
Dec 10, 2021 -

Mtn. View Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Lawton here at Mtn. View Ford! We look forward to your next visit! Take care!

December 06, 2021

Great customer service. Friendly and honest sales team! Good financing and knowledgeable staff all around! More

by jacwebb22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Joey Killingsworth
Dec 08, 2021 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Have a great day!

December 03, 2021

may not make 7 year in row voted best.. $1758, difference in price upped price More

by lavada moore
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan Watson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan, Tamara Fikes
Dec 03, 2021 -

Mtn. View Ford responded

Sad Face Lavada. I spoke with Lawton and he honestly was of the opinion that you and Albert were really happy with the truck and the deal you got. I know we sped up the reconditioning process so that we could get it to you quickly. So sorry that you weren't 100% thrilled with the entire process, including the price. Don Erwin, Mtn View Ford

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