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Mtn. View Ford

Chattanooga, TN

4.8
2,164 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,164 reviews

January 31, 2022

Overall great experience. Everyone was helpful. Everyone took the time needed to make the experiment great. More

by Jewalker1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Feb 02, 2022 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 31, 2022

Mountain View Ford make the purchase of my new F 150 a smooth, easy, and enjoyable experience. Hats off to all. More

by rdalton06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Tamara Fikes
Feb 02, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2022

Great experience. Chris easy to work with. I have purchased 3 trucks from him . Never any pressure always knowledgeable More

by Bryon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Mtn. View Ford responded

Hi Bryon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 31, 2022

We visited Mtn. View Ford Lincoln after finding a great deal online for a truck my husband wanted. Patrick was our sales consultant, and he made our experience a great one! We will recommend this dealershi More

by altonlauramichelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Mtn. View Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mtn. View Ford. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 30, 2022

Every one was very friendly and helpful! I would recommend my friends and family to use this Ford location. I will consider them again in the future! More

by Tb93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawton Willingham, Bernie Sullivan, Tamara Fikes, Joey Killingsworth
Feb 01, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Thanks again for the recommendation, and have an amazing day!

January 30, 2022

I had a good experience today. Got what I wanted. I would recommend them to anyone More

by Miles_burnham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Feb 01, 2022 -

Mtn. View Ford responded

Hi Miles, we appreciate your feedback of our Staff's outstanding service! Thanks for the recommendation, and have an amazing day!

January 29, 2022

Justin was amazing and informative. Will definitely recommend him to all friends and family - thanks again!! More

by Amanda61488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Feb 01, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day! Take care!

January 29, 2022

John Gordon’s customer service was honestly the best car buying experience we have ever experienced. He listened to us, goofed around, and kept it professional all at the same time. We never had a “car guy” More

by TheKirschs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Tamara Fikes
Feb 01, 2022 -

Mtn. View Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 29, 2022

Patrick made this buying experience so easy. I have had so much difficulty with dealerships in the past and was not sure about trying again, but Mountain View Ford Lincoln and Patrick made this the best ex More

by Samantha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Feb 01, 2022 -

Mtn. View Ford responded

Hi Samantha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 28, 2022

Whole team helpful from beginning to end.Internet greeting call,Sales,Finance,Follow up after sale! Thanks Patrick Owensby More

by jjenk015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Craig Beckler, Tessa Coffey
Jan 30, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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