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Mtn. View Ford

Chattanooga, TN

4.8
2,163 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,163 reviews

March 26, 2022

Extremely satisfied with our sales person, Johnny McKibben. He kept me informed of the truck that I had ordered. He made the entire process simple and easy. More

by Tommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mtn. View Ford responded

Hi Tommy, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 25, 2022

Easy- no hassle experience. Everyone was kind and helpful. Answered questions honestly. Would deal with again. More

by JRG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
Mar 28, 2022 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2022

Extremely satisfied with the sales rep, Johnny McKibben. He kept me informed on the progress of my new truck and when it came in, he explained the controls in detail. He made my buying experience simple and More

by Tommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Tessa Coffey
Mar 24, 2022 -

Mtn. View Ford responded

Hi Tommy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 21, 2022

Great customer service. Easy and simple transaction! Our sales person kept me informed on my truck order. More

by Tommy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Tessa Coffey
Mar 23, 2022 -

Mtn. View Ford responded

Tommy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 20, 2022

Jim was great helping us find a car that fit with what we needed. The staff at Mt View Ford was great! More

by nebi042
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes, Jim Viola
Mar 22, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 19, 2022

Extremely satisfied with our sales person, John Goodwin. He's very knowledgeable concerning all vehicles on their lot. More

by BrianOliver2105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

Dealership was professional and courteous and made my buying experience a smooth transition A to Z.john Greene was my salesman and worked dillingently to meet my expectations. More

by Mjhawn1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes, Joey Killingsworth, Tessa Coffey
Mar 20, 2022 -

Mtn. View Ford responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 17, 2022

Chris Yancey was helped each step of the process from securing the vehicle to signing the paperwork More

by BobbyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell
Mar 19, 2022 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 17, 2022

Johnny McKibben was great! He kept in contact with me through the entire process of ordering a new vehicle and made the whole process simple. Would definitely buy from him agai More

by Tommy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
Mar 19, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 16, 2022

Darryl was fantastic. He kept in constant contact about our vehicle order and made the whole process as simple as possible. More

by crichard
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Vaughn
Mar 19, 2022 -

Mtn. View Ford responded

Hi, we're happy to hear you had such a positive experience with Darryl! Please let us know if there is ever anything else we can do for you! Safe travels!

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