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Mtn. View Ford

Chattanooga, TN

4.8
2,163 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,163 reviews

April 02, 2022

It was a pleasure to do business with Mtn View Ford. From start to finish, Bernie was a pleasure to work with. More

by Buck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Sullivan, Tessa Coffey
Apr 05, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 01, 2022

My experience at Mtn View Ford was one of the easiest car purchases I’ve ever had. Originally, I had placed a custom order for a 2022 Bronco Sport Outer Banks. My salesman, John Goodwin, would call me when t More

by Susan Black
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Mtn. View Ford responded

Hello Susan, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 30, 2022

Jim truly personalized the purchase of my Edge. He was patient, asked questions about my needs and did not try to push me to make a decision. He worked side by side with me through the entire pro More

by Tbwatkins88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Jim Viola
Apr 02, 2022 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2022

The sales staff was very helpful and attentive. I had to wait a long time for the vehicle and they did a great job of keeping me informed. More

by whh1150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Apr 02, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 30, 2022

Kenny is the best Salesman we have ever dealt with! !! We will be back again when we need another vehicle. More

by HMCInc2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Mtn. View Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 28, 2022

By far the best car buying experience I have ever had. Lawton was fantastic. He went above and beyond to help us find the perfect car. The entire process was simple and very efficient. I can’t recommend L More

by ryvremohiam92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawton Willingham
Mar 30, 2022 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 28, 2022

This is about my experience. Good morning this is Arlene Luton my husband bought the 1999 Buick from you last week, now the car is down with a right coil out. Needless to say but More

by aalute70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Greene
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mtn. View Ford responded

Arlene, I'm so sorry that you are having to make a repair to the Buick you purchased from us last week. Have you been in touch with Mr. Greene yet alerting him to this fact??

March 28, 2022

Great service Patrick brought the truck to my work place and dropped it off and picked my truck up and a just a little bit later he said to ce sign the paper work More

by Chrisclementson76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Mar 30, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 26, 2022

They were great. Ford has always been my vehicle brand of choice. I’ve been driving them for over 40 years. This is the 3rd vehicle I have bought from Mountain View F More

by Beachlover1158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2022

Great service after the sale. Honest fair and a joy to do business with! Wish they were my local dealer. More

by Jcook12979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!

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