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Mtn. View Ford

Chattanooga, TN

4.8
2,163 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,163 reviews

April 11, 2022

Cody is a his guy and was very helpful. He went above and beyond to be helpful. I'd buy a vehicle from him again. More

by Salesman'sdream
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Roberts
Apr 13, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Mtn. View Ford for all your vehicle needs! Take care!

April 11, 2022

Johnny McKibben has been awesome helping me with my new car purchase. Every time I visit this dealership, he is always there to help me with any questions I have. The whole process was smooth and simple. I More

by britttheturtler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Johnny here at Mtn. View Ford! If you have any further questions, please don't hesitate to reach out! Take care!

April 10, 2022

Great experience buying my truck with Kenny Cone. I could not ask for a better experience More

by David Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mtn. View Ford responded

Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 08, 2022

Our favorite Salesman Patrick Owensby for last 20 years works here so our purchase was very pleasant. He always takes good care of us. Thank you Patrick for a wonderful experience purchasing our Ford Mus More

by Pickup Girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 07, 2022

I love my F250! Thanks Jim for finding my forever truck! You made it seem effortless with getting everything on my checklist from the beginning! Thank you for not as More

by CHERI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Jim Viola
Apr 10, 2022 -

Mtn. View Ford responded

Hi Cheri, thank you for your kind review; we are happy to pass along your comments to Jim here at Mtn. View Ford! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 05, 2022

Very friendly and professional dealership. I would definitely go back to Mtn. View Ford for any future purchases. More

by sammy102374
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott, Tamara Fikes
Apr 06, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 05, 2022

I want to commend the whole team at Mtn. View Ford Lincoln. Everyone I interacted at was very helpful and professional. I never felt pressured and your team worked hard to get me the best de More

by sbradberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 05, 2022

I wasn’t offered any info on my vehicle. I ask and was told nothing.I have had to watch YouTube videos on my car features. Everyone tells you what they think you want to hear, empty promises More

by Kristyfielding915
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bernie Sullivan
Apr 06, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Sales Manager, Logan Watson, at (423) 756-1331 or loganwatson@mvauto.com at your earliest convenience and we will do our best to make this right.

April 04, 2022

First off I want to say I love my car and Cody was awesome. Thank you all so much and I definitely will buy all my new vehicles from you all. More

by Faith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Roberts
Apr 06, 2022 -

Mtn. View Ford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2022

This was my first time having to deal with a car salesmen, and it went great! John was very friendly, and also stuck with me on getting one after taking a year to pay my Escape off! Everyone we had More

by Alexo8301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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