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Mtn. View Ford

Chattanooga, TN

4.8
2,163 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,163 reviews

April 18, 2022

Everyone is extremely nice,friendly and very helpful! Doing their best to help you get into the vehicle that you want. Thanks! More

by Escape2022
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassie Stillwell
Apr 21, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 16, 2022

Jim Viola was AMAZING to work with and we developed trust throughout the entire process! Without a doubt we will purchase our next fleet vehicle from him. More

by Mapstransport2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Jim Viola
Apr 18, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 16, 2022

This is the best dealership in the area They are trustworthy and help you get what you are looking for at a fair price More

by Gbowman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Vaughn
Apr 19, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 15, 2022

We had a great experience with Kenny Cone helping us to order the new Aviator and then getting us into the car when it arrived. He is so knowledgeable about all aspects and we will certainly return to do b More

by JillHoss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kenny here at Mtn. View Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2022

100% pleased would give a good referral to anybody that I know and to all my family in the next car that I will buy will be from them More

by Nextgen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Joey Killingsworth, Craig Beckler
Apr 18, 2022 -

Mtn. View Ford responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

April 14, 2022

Dealer was responsive and accommodating throughout the process of ordering and delivering my Maverick I could have used a bit more of a tutorial covering the technology in my new vehicle More

by Perry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Newman
Apr 16, 2022 -

Mtn. View Ford responded

Hi Perry, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 14, 2022

Mtn View and Ron did a great job processing the order for our car and when it came in Ron was very thorough explaining all the details regarding the car. More

by Tammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Elliott, Tamara Fikes
Apr 16, 2022 -

Mtn. View Ford responded

Hi Tammy, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 13, 2022

Hi my name is khushbu patel and I came to just see a car but then ended up getting one had a really great time everyone was so nice and kind thank u so much for everything cant wait to come back and get ano More

by Khushbu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 12, 2022

Had a wonderful experience at Mtn View Ford. Johnny was extremely helpful with the sale of the expedition max. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

April 11, 2022

Wonderful experience working with Josh at Mtn View Fire! He kept me well informed throughout the ordering process and has continued to help me with any questions I have after purchasing the vehicle! More

by Kgrafe84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Apr 13, 2022 -

Mtn. View Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mtn. View Ford. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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