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Mtn. View Ford

Chattanooga, TN

4.8
2,163 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,163 reviews

April 26, 2022

Very smooth process. Chris was not pushy and has followed up a few times to make sure I am happy. More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins
Apr 27, 2022 -

Mtn. View Ford responded

Hi Adam, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

April 26, 2022

Entire staff was helpful and attentive. They took care of business in a timely fashion and have followed up after the sale. I recommend them. More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Mtn. View Ford responded

Hi Mike, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 25, 2022

Josh and his team did a awesome job putting us in our New Lincoln Aviator. First Class experience, we will return to Mt View Ford / Lincoln for our next New car purchase. More

by carlusgann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Tamara Fikes
Apr 27, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 25, 2022

Josh and the whole team were awesome to work with. ..made everything easy and simple! More

by AJ
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Apr 27, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Josh and the team here at Mtn. View Ford! Thank you again for choosing Mtn. View Ford, and we hope to see you again soon!

April 22, 2022

Thank you Kenny! You're the best! Five cars in 1 year and 2 more on the way :) More

by jbpharmgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

April 22, 2022

They were great they got me in and got me out with any hassles. They will see me next time I purchase another vehicle. More

by Crwheeler1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Mtn. View Ford responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

April 21, 2022

People was very friendly and they got me in and out fast as they could More

by Chaz29lankford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Pate
Apr 24, 2022 -

Mtn. View Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2022

John Gordon, Craig Beckler, and the whole team at Mtn. Ford is excellent. John worked really hard to help me find the right truck. They have a really good selection and great service. John really listened More

by Drew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon
Apr 22, 2022 -

Mtn. View Ford responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 19, 2022

I had a good experience buying my car. I was treated with respect and concern for what I need. More

by Smit712
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawton Willingham, Kassie Stillwell, Brandi Conversica
Apr 22, 2022 -

Mtn. View Ford responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 18, 2022

Mr. John Greene was very helpful, pleasant, and easy to work with. He was respectful to our needs. He was a good salesman who seemed to know his cars. More

by Phillipsandyb83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Apr 27, 2022 -

Phillipsandyb83 responded

John Greene was very nice to work with. 5 stars!

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