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Mtn. View Ford

Chattanooga, TN

4.8
2,163 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,163 reviews

May 20, 2022

Jim Viola was professional and courteous from beginning to end. The Finance staff was also thorough and detailed as they explained each document. More

by rcstoker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Joey Killingsworth, Jim Viola
May 22, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

May 20, 2022

Great experience! Great to work with, zero pressure, and very patient in letting you decide what you are looking for! Justin Lugo is an awesome salesman and very ea More

by majacm1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

Great to have a friendly dealer who know’s their vehicles in today’s market! More

by Eddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022

This purchase was fast, easy, and painless. There were few options to meet my price range for a lease. They showed me my options and I made my decision. The rest was easy and was out in a co More

by Shauna_smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 17, 2022

I really didn't deal with the dealership per se, but Ken Cone was always ready to beat me out and always was ready to help me in any way. He represented the Ford brand well. More

by Charysemcdaniel3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 17, 2022

I purchased a 2022 F-150 and could not be happier with the way I was treated at Mountain View Ford in Chattanooga TN. Lawton Willingham was a pleasure to deal with allong with the entire staff. I will a More

by smcclelland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawton Willingham
May 18, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

May 16, 2022

Great experience! The salesman, Jim Viola, was perfect for what I needed. He had options ready to look at that met the criteria of what we were looking for and gave me More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Viola
May 18, 2022 -

Mtn. View Ford responded

Hi Ben, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 16, 2022

It was very smooth process. Amber was great and was very patient with me. I will definitely going back in the future More

by Jlcain1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Beckler, Amber Pate
May 18, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 14, 2022

I purchased a pathfinder and John greene was very helpful. He went above and beyond More

by amandamccord20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

May 14, 2022

Everyone at Mountain View Ford was super nice. They made the experience fast and easy! And a big thanks to my salesman John Gordon. You're awesome brother! More

by scottpayne604
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gordon, Craig Beckler
May 16, 2022 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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