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Mtn. View Ford

Chattanooga, TN

4.8
2,147 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,147 reviews

November 15, 2022

The process with Josh was very smooth and friendly. The experience was excellent and done in a timely manner. Always had good experience with this dealership and would not think of using any other car More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Newman, Tamara Fikes
Nov 17, 2022 -

Mtn. View Ford responded

Hi Karen, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 14, 2022

John Goodwin is the best! Will answer any questions you have along the way and is always positive and sweet. Very good experience at Mt View Ford. Will go back and refer famil More

by malayna82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 12, 2022

Andrew was very nice and did an excellent job in helping me to order my truck. More

by Rlstokes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassie Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins
Nov 18, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andrew here at Mtn. View Ford! If you're ever in need of more help, please let us know!

November 12, 2022

Great service and was able to help answer all of my questions. Enjoyed our experience! More

by Amberwink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Nov 18, 2022 -

Mtn. View Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 12, 2022

Steve was great. He did everything I asked and that's huge to a buyer. After the sale Steve and the whole crew were great answering my additional questions. When I de More

by rmzmsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Horton
Nov 18, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Mtn. View Ford! We're looking forward to your next visit with us!

November 09, 2022

This was a great experience - Josh Newman helped me secure a Maverick order and although it took a while to receive (supply chain) it, Josh kept me posted the entire time. What made matters better was More

by jsmith111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Newman, Brandi Conversica, Tamara Fikes
Nov 14, 2022 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2022

Steve has always been a good person tater never pressures into purchasing he allowed us the time to discuss. More

by Francisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Coffey, Steve Horton
Nov 11, 2022 -

Mtn. View Ford responded

Hi Francisco, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Nov 11, 2022 -

Francisco responded

Thank you

November 02, 2022

I have bought a lot of vehicles over the years and the service I received from my salesman (Lawton) was exceptional. I would definitely purchase another vehicle from Mtn View Ford More

by Midstatemobileconcrete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawton Willingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 31, 2022

Great service. Friendly staff vey responsive with any questions you may have and their follow up i great. More

by carmom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 30, 2022

John was extremely helpful. He made purchasing my truck really easy. I would recommend Mountain View Ford to anyone. More

by fainbasketball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Mtn. View Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Mtn. View Ford! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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