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Mtn. View Ford

Chattanooga, TN

4.8
2,164 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,164 reviews

December 09, 2022

He was friendly, patient and explained all the functions of the car in great detail,👍if i need to buy another car I will contact him again . More

by Jiyong lin
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mtn. View Ford responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 09, 2022

Perfect customer service from Justin Lugo and team! Very knowledgeable on all Ford. vehicles available or in route. More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mtn. View Ford responded

Chris, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 09, 2022

John and the whole team at Mountain View are very courteous, professional, and personable. I would highly recommend doing business with them. More

by rowlandblake22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Elliott, Lawton Willingham, Chad Akins, Joey Killingsworth, Craig Beckler
Dec 12, 2022 -

Mtn. View Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 08, 2022

Chris has gone above and beyond for my mother. This is the 3rd time she has purchased a Lincoln from him. It's my first experience with him and he is beyond amazing! Thanks Chris for being so grea More

by Jewiltech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Mtn. View Ford responded

Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

December 07, 2022

I bought my first vehicle from Chris in 2020 and my second in 2022. Chris was very patient as I test drove several SUVs. I have referred countless individuals to him. More

by JLGIAMANCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2022

Chris is great to work with and helpful way after the sale....true customer focus More

by Wayland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2022

JOHN IS AWESOME, HE MADE MY PROCESS AS EASY AS POSSIBLE ! HE WEMT OVER AND BEYOND TO GET ME INTO THE CAR I WANTED. ASK FOR JOHN !! More

by Chasestamper16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2022

Outstanding Patrick owenby did an excellent job will definitely be back. Everyone was awesome ! Goodjob More

by jacktjordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Owensby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes
Dec 09, 2022 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2022

Super great experience; I look forward to more purchases in the near future. Thanks, everyone. More

by ethan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Dec 09, 2022 -

Mtn. View Ford responded

Hi Ethan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

December 07, 2022

Chris is outstanding. He always responds to me quickly with any need I have and is so kind and understanding. I’ll always use Chris for my car needs! More

by JJackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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