Mtn. View Ford

Steve Horton is the man! We looked until we found EXACTLY the F-150 i was looking for and at the right price. No pressure in the sales room and we only got the extras that we We looked until we found EXACTLY the F-150 i was looking for and at the right price. No pressure in the sales room and we only got the extras that we needed for it. A great team there. The only problem I experienced was in the service department. I am a manager of an office and have been an office manager before. Service can make of brake you. My problem has been standing for around 10 minutes while employees are walking by every few minutes. NO ONE recognized that I was there and asked if I needed help. The guy on the phone in front of me could have done that by nodding his head to acknowledge me but he was too much into talking to some about what didn't seem to be very important for this whole time. One other person at another station was looking up something and not on a phone and refused to look my way. Then someone else walked in and he called him over to help him. I asked another person in uniform walking by if I could get some help and he said I would have to talk to someone at the desk. He didn't do that. while the first one was on the phone, he finally got off as someone else walked in and offered to help them. I had to wait until the man on the end finished with his 'new' customer and I asked him when would I be able to be helped. I had my new truck and the day before I was to leave found a screw in the back tire He asked if I had an appointment which I had called earlier and the lady saw my plight and told me to come in immediately. They took the car and after waiting almost an hour I went to look outside and my car was in line to be picked up. No one told me it was ready. I went to the guy at the far end on the right when I walked in and he said he would look it up. He said he needed to get the paperwork ready first. SO I sat back down and about 7 to 10 minutes later they said it was ready and parked out front. Whoever is in charge should tell the service department to acknowledge people hen they walk in and let them know someone will be with them as soon as possible. After I asked he told me how they had to fix it. It was covered under my truck warranty. Thank you to the woman I talked to and found a way to get my truck in before we left town, A+. Service crew, D- Steve my salesman, I'm sure if I would have called him about this he would have been on top of it and had it handled, but he was with another customer selling another vehicle. Steve=A+ More

Very Helpful and transparent. I didn't have to negotiate at all to get to the price I had in mind he hit it without prompting. I didn't have to negotiate at all to get to the price I had in mind he hit it without prompting. More

Great Service and People to deal with. No Hassle for sure. I would buy from them again No Hassle for sure. I would buy from them again More

This sale of a 2023 Ford Transit Van was a great blessing. Johnny McKibben was a great help through this process. He helped me with the right price, the right van and did it with little to no pain i blessing. Johnny McKibben was a great help through this process. He helped me with the right price, the right van and did it with little to no pain involved. I would recommend Mtn. View Ford to anyone looking for a great car at a great price. More

I am a first time customer with the trac lease program. Darryl Vaughn and team made the entire experience unbelievably easy. Darryl's God honoring approach to the sales process is a strong reminder that no Darryl Vaughn and team made the entire experience unbelievably easy. Darryl's God honoring approach to the sales process is a strong reminder that no matter what your profession may be, the Biblical mandate to love God and love people can be exemplified. To God be the glory! Thanks to everyone at Mountain View. Tommy Woodard CEO Watia Creek Contracting, Inc More

My salesman Chris was very helpful with purchasing explaining the features on my new bronco. Everyone at the dealership made purchasing my new vehicle a pleasant experience explaining the features on my new bronco. Everyone at the dealership made purchasing my new vehicle a pleasant experience More

Great experience! Every went very smoothly and easily. No complaints. This is my second purchase from this dealership Every went very smoothly and easily. No complaints. This is my second purchase from this dealership More

Very helpful from the beginning of my appointment all the way through me leaving with the truck. This is the second vehicle we have purchased from Mtn View they are always very helpful way through me leaving with the truck. This is the second vehicle we have purchased from Mtn View they are always very helpful More

This was my third vehicle purchased from Mountain View Ford. The ordering process was easy and Chris kept me up to date on the progress. He was great to work with and made the buying process a great exper Ford. The ordering process was easy and Chris kept me up to date on the progress. He was great to work with and made the buying process a great experience. More

I’ve bought many vehicles in my lifetime and this was a very smooth transaction overall. They had the exact truck that I wanted and made the deal happen for me. Patrick Owensby sent me a video across sta very smooth transaction overall. They had the exact truck that I wanted and made the deal happen for me. Patrick Owensby sent me a video across state lines and the video was the icing on the cake in my decision. The General Sales Manager was pleasant regarding my trade in and finance was easier than most I’ve encountered. Thanks for a very pleasant experience! Highly recommended. More