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Mtn. View Ford

Chattanooga, TN

4.8
2,147 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,147 reviews

December 13, 2022

Chris Yancey is great to work with. He makes the buying process simple and painless. More

by Adam James
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Mtn. View Ford responded

Hi Adam, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 13, 2022

This was my 7th purchase from Chris. I use to hate the car buying process, but Chris has changed the game. I will continue to drive over an hour to buy trucks from him, it’s worth it! More

by Chuck from Rome, GA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins
Dec 15, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 13, 2022

Josh Newman was a huge help when it came to purchasing my new truck. He answered all the questions I had, and made the process very smooth! More

by pacollier
Recommend Dealer
Yes
Employees Worked With
Josh Newman
Dec 15, 2022 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 13, 2022

Cody was extremely helpful, informative, and made the whole process very smooth. I would recommend this dealer to anyone. More

by Rich.Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Fikes, Cody Roberts
Dec 15, 2022 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 12, 2022

I came in a week ago for a certain vehicle. They told me it was being fixed and it would be a few days before I can see it. They did not force me into another vehicle that I did not want. They More

by Dbearylove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler, Jim Viola
Dec 14, 2022 -

Mtn. View Ford responded

We are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 12, 2022

Josh was very helpful when it came to getting my new truck. He made sure that we were able to get a great deal, and made sure any questions I had were answered before buying the truck. More

by pacollier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi Conversica, Tamara Fikes
Dec 14, 2022 -

Mtn. View Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Mtn. View Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

December 10, 2022

Professional and helpful at every turn. Made the car buying process painless. They really care about the customer More

by Belinda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mtn. View Ford responded

Belinda, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

December 09, 2022

Yancey by far delivers excellent customer service and knows the vehicles he helps customers purchase better than any other Sales Professional I've ever worked with at a Dealership. Not only will you un More

by Ian O'Shea
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Mtn. View Ford responded

Hi Ian, thank you for leaving such a great review and high star rating. At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 09, 2022

Perfect customer service from Justin Lugo and team! Very knowledgeable on all Ford. vehicles available or in route. More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Mtn. View Ford responded

Chris, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 09, 2022

John is a wonderful salesman. He is kind, considerate, and very helpful. Would definitely recommend him. More

by Vickifouts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Dec 12, 2022 -

Mtn. View Ford responded

Vickifouts, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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