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Mtn. View Ford

Chattanooga, TN

4.8
2,169 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,169 reviews

April 19, 2023

Beautiful service. Justin was a pleasure to work with and wiggled thongs around to meet our budget. He was patient when the wife and I couldn't make up our minds betwee More

by Thelegendarycman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Jose, Craig Beckler
Jun 19, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 18, 2023

The entire truck buying experience was convenient and easy, never felt pressured or rushed. Working with Steve Horton was a pleasure and I would do it again. More

by Eboone21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Tamara Fikes, Steve Horton
Jun 19, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 18, 2023

The entire process was easy and well communicated. They found the vehicle we wanted and made it available to us as quickly as possible. Seamless the entire time. More

by shalin.tejani
Recommend Dealer
Yes
Employees Worked With
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawton Willingham, Jim Viola
Jun 19, 2023 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 17, 2023

Enjoyed working with Kenny Cone and Jamie Parks. Good men who have worked with me on both the trade and purchase. More

by Jeff Keasler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2023

Our experience was a pleasant one. We have purchased here 4 other times and it has always been good. More

by Robbie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Newman, Brandi Conversica, Chad Akins, Tamara Fikes
April 16, 2023

Great experience with a quality dealership! Extremely quick, attentive, professional service made buying my car easy! More

by JHanggi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mtn. View Ford responded

Hello, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 16, 2023

I love my Ford Edge! Kenny was very helpful and patient throughout the whole process. More

by sdlamarre
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mtn. View Ford responded

Hello, we are happy we could make your experience a positive one! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 13, 2023

We had a great experience here, very friendly and helpful staff that got us what we need. More

by ctwhitlo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Killingsworth
April 11, 2023

My salesman John Goodwin was attentive and answered any questions I had. The whole team worked well to work out a deal that was acceptable to me. More

by bhcrappieslayer76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Killingsworth
Apr 11, 2023 -

bhcrappieslayer76 responded

Excellent buying experience. John Goodwin was easy to work with and helped any way he could. He has also contacted me to make sure I was enjoying the vehicle and if I had any questions regarding any of the features of the vehicle itself.

April 08, 2023

I am super pleased with my purchase. John Goodwin was awesome. Highly recommend. Will be back More

by Bayleeb1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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