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Mtn. View Ford
Chattanooga, TN
2,450 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,450 reviews
March 18, 2024
Everyone was always helpful and made certain that my needs were always met. They always provided me with a loaner vehicle when mine was in for warranty work. needs were always met. They always provided me with a loaner vehicle when mine was in for warranty work. More
by rwmcallister1
March 16, 2024
Andrew Madron is amazing! He took his time explaining everything and made me feel VIP! I didn't feel rushed or anything. He's the best! He took his time explaining everything and made me feel VIP! I didn't feel rushed or anything. He's the best! More
by jlgrant79
March 16, 2024
Mountain View Ford was quick to answer any questions and swift to figure out the problem of my old Explorer. They helped me come up with a smart plan on how to move forward providing all the facts and estim swift to figure out the problem of my old Explorer. They helped me come up with a smart plan on how to move forward providing all the facts and estimates to correct the problem or move forward with a trade. More
by Blhunt389
Employees Worked With
Other Employees :
If I could give Kenny Cone 10 stars I would. , Kaylie Weems
March 13, 2024
Transparent pricing online let me know what I was getting into before I even came to the dealership. Mike Cates also sent me a short walk around on the vehicle. He was with another customer when I showed up into before I even came to the dealership. Mike Cates also sent me a short walk around on the vehicle. He was with another customer when I showed up but got me into the vehicle for a test drive. He was knowledgeable on the many features. More
by Will
March 13, 2024
Very good place to shop great people good prices everyone need to shop their great need to shop their great More
by georgecagle2020
March 13, 2024
I was very pleased with the friendly reception and service on monday. Michael Cates was not pushy, but professional and patient and thorough. I am very satisfied with the truck! service on monday. Michael Cates was not pushy, but professional and patient and thorough. I am very satisfied with the truck! More
by Caphowe68
Employees Worked With
March 11, 2024
Lawton was very helpful. Since I live in Atlanta, he took the time to send me a video of the vehicle that I was interested in, and he was very good about following up with me Since I live in Atlanta, he took the time to send me a video of the vehicle that I was interested in, and he was very good about following up with me until I made my final decision to purchase. The manager worked with me to get a price I was comfortable with and a monthly payment that fit into my budget. More
by Shane
March 09, 2024
First time buying from this dealership and our experience was great. Our salesman Patrick Owensby was amazing. He handled everything from start to finish, and best of all he didn’t pressure us at all. We wil was great. Our salesman Patrick Owensby was amazing. He handled everything from start to finish, and best of all he didn’t pressure us at all. We will be back to see Patrick when its time for another vehicle. More
by Kenknorr
March 09, 2024
Did a lot over the phone, had the two cars we were interested in clean and ready to choose. Even after signing, I noticed a price issue, they fixed it and made it right interested in clean and ready to choose. Even after signing, I noticed a price issue, they fixed it and made it right More
by JR
Employees Worked With
Other Employees :
Chad Akins
