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Mtn. View Ford

Chattanooga, TN

4.8
2,146 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,146 reviews

April 26, 2023

John was great. We were so nervous and he made us feel relaxed. We love the truck! More

by heathjo120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mtn. View Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 25, 2023

Darryl is great to work with! He is always pleasant and makes vehicle buying easy! Definitely would recommend Darryl! More

by kristy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darryl
Jun 19, 2023 -

Mtn. View Ford responded

Hello Kristy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 24, 2023

Justin did a great job assisting us and was with us from beginning to end. More

by Jbrown4919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2023

I was pleased with the honesty from Joe Centers. I communicated with another unrelated dealership and quickly realized they were not being honest with me. I've bought a number of autos over the yea More

by Apache
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Centers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Carrillo
Jun 19, 2023 -

Mtn. View Ford responded

Hi, we appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2023

Great experience overall with Chris Yancey. Process was smooth and straightforward. Chris kept me updated on the order status while waiting for that to come through. More

by Victor Luft
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mtn. View Ford responded

Hello Victor, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 19, 2023

Beautiful service. Justin was a pleasure to work with and wiggled thongs around to meet our budget. He was patient when the wife and I couldn't make up our minds betwee More

by Thelegendarycman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Jose, Craig Beckler
Jun 19, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2023

Great dealership and great salesman, Chris Yancey, at the Truck Center. The sales team kept me updated as I searched for a specific truck. When one matched my needs, they contacted me and Chris was very he More

by davidbison
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Kaylie Weems
Jun 19, 2023 -

Mtn. View Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 19, 2023

Johnny and his boss plus the finance department did a good job and took care of me and are fixing a couple spots I found . Good team . More

by tm.moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Chad Akins, Tessa Coffey
Jun 19, 2023 -

Mtn. View Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mtn. View Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

April 18, 2023

The entire truck buying experience was convenient and easy, never felt pressured or rushed. Working with Steve Horton was a pleasure and I would do it again. More

by Eboone21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica, Tamara Fikes, Steve Horton
Jun 19, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 18, 2023

The entire process was easy and well communicated. They found the vehicle we wanted and made it available to us as quickly as possible. Seamless the entire time. More

by shalin.tejani
Recommend Dealer
Yes
Employees Worked With
Lawton Willingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Viola
Jun 19, 2023 -

Mtn. View Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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