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Mtn. View Ford
Chattanooga, TN
2,146 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,146 reviews
May 11, 2023
Bought my car at mtn view ford good experience back in the day 2015. Steering issue warning and service needed= horrible experience! Car not even looked at for 5 days! Steering needed replacement- $3, the day 2015. Steering issue warning and service needed= horrible experience! Car not even looked at for 5 days! Steering needed replacement- $3,000 repair. Finally got car looked at and repaired after 8 days at Mtn View. Poor communication from Joe my service person. Car filthy upon return with glove box items spewed on floor of car. Not sure why things were a mess inside and it does seem an exterior car wash could be had before pick up. Pick up system at service area is interesting and a basket of keys of all being worked on is the best system?? Very disappointing all around More
by hostetler_linda
Employees Worked With
Joe Nichols
May 09, 2023
Steve Horton is awesome he sold me the car I traded in. Everyone there's nice and very friendly. I'd gladly refer family and friends there and tell them to ask for Steve Horton. Everyone there's nice and very friendly. I'd gladly refer family and friends there and tell them to ask for Steve Horton. More
by Chebyna
Employees Worked With
Steve Horton, Shaun Emery
May 09, 2023
Exceptional customer service and value on my trade. Thank you Kenny for taking care all my requests. Thank you Kenny for taking care all my requests. More
by Cameron
Employees Worked With
Other Employees :
Chad Akins
May 09, 2023
We enjoyed our experience at Mount View Ford. We have purchased several cars over the years and will continue to do so! We have purchased several cars over the years and will continue to do so! More
by Brian W
Employees Worked With
May 09, 2023
Great price. Didn’t need to haggle. Fair price on trade in. Great price on new to us vehicle. Thank you Mountain View Ford. Didn’t need to haggle. Fair price on trade in. Great price on new to us vehicle. Thank you Mountain View Ford. More
by Pjackson2469
Employees Worked With
Other Employees :
Chad Akins, Craig Beckler, Shaun Emery
May 08, 2023
Roberto had great customer service and the transaction was smooth from start to finish. I'll definitely be sending my friends and family his way. was smooth from start to finish. I'll definitely be sending my friends and family his way. More
by shanika.fennell
Employees Worked With
Rob Carrillo
May 07, 2023
Chris Yancey was great to work with and made the process seamless. He understood my goals in purchasing a vehicle and met them on every level. seamless. He understood my goals in purchasing a vehicle and met them on every level. More
by Sadeye6429
Employees Worked With
May 06, 2023
Andrew was great. The manager and whole team gave me a great deal, high price for my trade in and perfect price on the vehicle I purchased. The manager and whole team gave me a great deal, high price for my trade in and perfect price on the vehicle I purchased. More
by Pjackson2469
Employees Worked With
Other Employees :
Chad Akins, Craig Beckler, Steve Horton, Shaun Emery
May 05, 2023
I have purchased 4 Vehicles From Ron latest in January . I definitely recommend him. Thanks for for the great service and getting me in the right vehicle. Still going great on the 4 months I had it. I definitely recommend him. Thanks for for the great service and getting me in the right vehicle. Still going great on the 4 months I had it. More
by danieljenkins6578
Employees Worked With
May 04, 2023
Easy to work with throughout the entire process. Able to work out a deal that worked best for me Able to work out a deal that worked best for me More
by Sadeye6429
Employees Worked With
Other Employees :
Josh Newman, Brandi Conversica, Chad Akins
