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Mtn. View Ford

Chattanooga, TN

4.8
2,146 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,146 reviews

May 17, 2023

I have always had a good experience with this dealership. Our salesman, Johnny McKibben was excellent. More

by Tommy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Coffey
Jun 19, 2023 -

Mtn. View Ford responded

Hi Tommy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

May 17, 2023

what a wonderful experience to purchase a car! I told them my needs and then I was brought cars to review. After recovering from pelvic bone cancer, I thought oh no I will be walking all over the More

by ddunn6619
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Madron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Jun 19, 2023 -

Mtn. View Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 17, 2023

We had a terrible experience having our truck serviced at this dealership. Our truck (2017 F350 DRW 6.7) was due for 100k maintenance. Oil change, rotate tires, it inspect 4x4, top off fluids etc. They only More

by Walkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Jun 19, 2023 -

Mtn. View Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Service Manager, Todd Landers, at (423) 756-1331 or toddlanders@mvauto.com at your earliest convenience and we will do our best to make this right.

May 16, 2023

This is the 3rd vehicle we’ve purchased from Mtn View and they’ve always been super helpful through the whole process More

by brandiboone411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Beckler
Jun 19, 2023 -

Mtn. View Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

May 16, 2023

We had a great experience at Mountain View! John Goodwin was wonderful during the sales process! More

by Turnerl828
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 15, 2023

Best dealership in Chattanooga TN! We have shop around, but always make best deals here. Everyone is so friendly and professional. More

by Branhams123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Conversica
May 13, 2023

Receive a good deal and easy process buying a new vehicle a good experience in least then two hours More

by Glennc812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny McKibben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Jun 19, 2023 -

Mtn. View Ford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2023

Mtn. View Ford Lincoln is the most professional Dealership I’ve encountered! My truck purchase was a pleasure because everyone there made me feel like par More

by stanleyejones33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylie Weems, Shaun Emery
Jun 19, 2023 -

Mtn. View Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

May 12, 2023

Never felt pressured. Dealer was friendly and informative.Zero percent interest was very helpful.Thanks More

by garyeasterwood1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mtn. View Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

May 12, 2023

I had an excellent experience with this dealership from my first phone call, to meeting my sales person Lawton Willingham and ending with the purchase of my new/used vehicle! More

by Northportnancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lawton Willingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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