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Mtn. View Ford
Chattanooga, TN
2,146 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,146 reviews
August 04, 2023
Overall a very good purchase experience at Mtn. View Ford's truck lot. Didn't feel like just another sale. I will be contacting Patrick Owensby when it's time to buy again. View Ford's truck lot. Didn't feel like just another sale. I will be contacting Patrick Owensby when it's time to buy again. More
by brentc
Employees Worked With
August 04, 2023
I had a great experience with Mtn. View Ford, and especially with salesman Chris Yancey. He was honest and not pushy. Have already recommended him to others and will continue to do so. View Ford, and especially with salesman Chris Yancey. He was honest and not pushy. Have already recommended him to others and will continue to do so. More
by okeefec
Employees Worked With
August 03, 2023
John worked constantly until he found a match for us at a price we needed it to be. He will be the first call i make with any car purchase. Super pleased! price we needed it to be. He will be the first call i make with any car purchase. Super pleased! More
by Rexmayo5861
August 02, 2023
I scheduled the service for my Lincoln Continental for today. The car was in the shop at 8:30am. Since I heard nothing back I called just before 5:00pm no one answer the phone so I left a message. I deci today. The car was in the shop at 8:30am. Since I heard nothing back I called just before 5:00pm no one answer the phone so I left a message. I decided to go to the shop. Nothing was done. The response from service advisor was "sorry, we were overloaded in the shop." What once was excellent customer service, provided by your company for my years coming there, it was nowhere close today. Not even calling me during the day to let me know you could not service my car, and not even calling back to my message!!!!! Sorry no stars. I have to look out for an other dealer ship More
by hans.fuhrimann
Employees Worked With
Ana
August 02, 2023
Put us in a new explorer at the cheapest price in town! Couldn’t ask for better! Couldn’t ask for better! More
by Tweldo0910
Employees Worked With
July 30, 2023
We were well cared for during the entire purchase process. Everyone we met was friendly and efficient. We were introduced to so many department representatives who seemed genuinely interested in our process. Everyone we met was friendly and efficient. We were introduced to so many department representatives who seemed genuinely interested in our satisfaction. More
by rmnken
Employees Worked With
Other Employees :
I wish I knew his name! The gentleman from Australia who held the door for us and put the temporary tag on the car. He was conversational while accomplishing his task. , Shaun Emery, Triniti Bonito, Colby Woods
July 29, 2023
Great people. Great service. Chris is the best! Would definitely recommend for car buying needs. Great service. Chris is the best! Would definitely recommend for car buying needs. More
by dewoah488
July 29, 2023
Honest and trustworthy. Works to earn your business. Was quick to send a Carfax report on the Toyota Sequoia we purchased. Works to earn your business. Was quick to send a Carfax report on the Toyota Sequoia we purchased. More
by harpdenny
Employees Worked With
