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Mtn. View Ford
Chattanooga, TN
2,154 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,154 reviews
September 06, 2023
Stiven Saveski and Joe Centers were amazing to work with. My husband and I were on our way home from vacation which was a 9 1/2-hour drive. Joe took care of everything he could before we arrived at the deale My husband and I were on our way home from vacation which was a 9 1/2-hour drive. Joe took care of everything he could before we arrived at the dealership as he knew we had been on the road since 3:20 AM CT. Upon arrival, Stiven meet us in the parking lot and introduced himself. He already had the vehicle pulled up front, cleaned, and ready for a test drive. Stiven answered all of our questions about the vehicle and went over all of its features. Upon entering the building to complete paperwork, Joe introduced himself and welcomed us to the dealership. Within 10-15 minutes we were in the finance office signing papers. Stiven even offered to help us unload all of our luggage into the new vehicle. Total time at dealership was an impressive hour and fifteen minutes. Stiven called us the following morning to check in to see if we had any questions and see how we liked the vehicle. I would recommend them to family and friends, and I would definitely purchase from them again in the future. Love, love, love our 2023 Ford Explorer ST!!! More
by priscilla.blackwell2
September 05, 2023
Very friendly and courteous people. Chris Yancey was very professional and made our new vehicle purchase relaxed and easy. Colby Woods made sure we understood all that we needed. Great Chris Yancey was very professional and made our new vehicle purchase relaxed and easy. Colby Woods made sure we understood all that we needed. Great people. More
by tamaralowery
September 05, 2023
Buying a car should be easy and fun and buying from Chris at Mtn View Ford is simple, easy and fun. Best car buying experience possible before, during and after the sale! and thank you for your military ser at Mtn View Ford is simple, easy and fun. Best car buying experience possible before, during and after the sale! and thank you for your military service!- Brandon More
by MyCarGuyChrisyYancey
September 05, 2023
Chris Yancey and staff were great. They did an excellent job expediting my New Bronco Order. :) They did an excellent job expediting my New Bronco Order. :) More
by eharker61
September 05, 2023
I am happy with my truck. The salesman was very nice and helpful. The sales manager Joe centers said that they have to go by what the banks would lend on the vehicle not the The salesman was very nice and helpful. The sales manager Joe centers said that they have to go by what the banks would lend on the vehicle not the trade in value. And because he has to pay his sales man 20% he can't give that much for mine. Trade in value was 18000 to 20000 got 14500 for mine. I felt like I got ripped off. I have talked to Shaun emery. Finance manager he helped me understand more about my paper work which was very helpful. More
by tlatchley64
September 03, 2023
Very helpful and courteous folks. Surely will return when the need arises. Super nice people Surely will return when the need arises. Super nice people More
by Brodav2
Employees Worked With
September 02, 2023
I’ve been to three dealerships throughout my life, and this dealership is hands-down, the best one. They answered my questions and were very welcoming. Most importantly, the staff at this dealership were this dealership is hands-down, the best one. They answered my questions and were very welcoming. Most importantly, the staff at this dealership were not pushy, something other dealerships can learn from. 10/10 dealership in my opinion. More
by arthurshaylitsa
September 01, 2023
Excellent service, love my new vehicle, thank you so much. Would recommend you to everyone much. Would recommend you to everyone More
by Rebandrick
Employees Worked With
August 30, 2023
I ordered the Bronco back in March 2023. 5 stars for Chris Yancey and his staff. Throughout the process, Chris kept me informed via text and email. He exceeded my expectations and that’s 5 stars for Chris Yancey and his staff. Throughout the process, Chris kept me informed via text and email. He exceeded my expectations and that’s not easy to do with me!! I don’t get too excited about the car-buying experience, but MTN. View was different. I also want a shout-out to Shaun Emery. He had me out the door within 20 minutes. He was very respectful of my time and had all the paperwork ready to go. This is a WINNING team at MTN View Ford. More
by hlandreth
