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Mtn. View Ford

Chattanooga, TN

4.8
2,146 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,146 reviews

September 13, 2023

Great service and Chris went the extra mile to make sure we were happy with our purchase. More

by rcross#1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Emery
Sep 15, 2023 -

Mtn. View Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 10, 2023

My experience at Mtn View Ford was fantastic. Kenny Cone went over and beyond as a wonderful salesman. His performance and the delivery of his presentation was great. I would like to thank For More

by Lee Yearby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Mtn. View Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mtn. View Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 13, 2023 -

Lee Yearby responded

Thank you again for all your help.

September 06, 2023

Stiven Saveski and Joe Centers were amazing to work with. My husband and I were on our way home from vacation which was a 9 1/2-hour drive. Joe took care of everything he could before we arrived at the deale More

by priscilla.blackwell2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylie Weems, Stiven Saveski, Shaun Emery
Sep 12, 2023 -

Mtn. View Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thank you again for choosing Mtn. View Ford, and we hope to see you again soon!

September 05, 2023

Chris Yancey and staff were great. They did an excellent job expediting my New Bronco Order. :) More

by eharker61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Mtn. View Ford responded

Reviews like yours provide encouraging feedback. We hope to be of service to you again! Take care!

September 05, 2023

I am happy with my truck. The salesman was very nice and helpful. The sales manager Joe centers said that they have to go by what the banks would lend on the vehicle not the More

by tlatchley64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Centers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex Dotson, Shaun Emery
Sep 08, 2023 -

Mtn. View Ford responded

Tony, I spoke with Shaun Emery, the finance manager you worked with, and he indicated that he reached out to you via phone and text in order to discuss trade values and loan terms. If you have a chance, reach back out to him so that he can answer any question you may still have. I know he would be happy to talk in length so that you feel better about the deal you got from Mtn View. Call him back anytime at 423-756-1331

Sep 09, 2023 -

tlatchley64 responded

He has tried to call me. But I have worked late and I had to go to Nashville to take my granddaughter for her treatment Thursday. She had a heart transplant and has to travel over there every two months. If he's in tomorrow have him call me when he gets in I will be up. I figured that would be best time for him maybe before he starts going over his paper work.

September 05, 2023

Buying a car should be easy and fun and buying from Chris at Mtn View Ford is simple, easy and fun. Best car buying experience possible before, during and after the sale! and thank you for your military ser More

by MyCarGuyChrisyYancey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Akins
Sep 08, 2023 -

Mtn. View Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 05, 2023

Very friendly and courteous people. Chris Yancey was very professional and made our new vehicle purchase relaxed and easy. Colby Woods made sure we understood all that we needed. Great More

by tamaralowery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Woods
Sep 08, 2023 -

Mtn. View Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

September 03, 2023

Very helpful and courteous folks. Surely will return when the need arises. Super nice people More

by Brodav2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Mtn. View Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 02, 2023

I’ve been to three dealerships throughout my life, and this dealership is hands-down, the best one. They answered my questions and were very welcoming. Most importantly, the staff at this dealership were More

by arthurshaylitsa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex Dotson
Sep 05, 2023 -

Mtn. View Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

September 01, 2023

Excellent service, love my new vehicle, thank you so much. Would recommend you to everyone More

by Rebandrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Mtn. View Ford responded

Hi, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day!

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