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Mtn. View Ford
Chattanooga, TN
2,146 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,146 reviews
October 03, 2023
After waiting over a year for my new Maverick, it finally came in and i was notified before it was even unloaded off the truck. Lawton went above and beyond to make sure it was what I ordered and was satisfi came in and i was notified before it was even unloaded off the truck. Lawton went above and beyond to make sure it was what I ordered and was satisfied with my purchase. Shaun in Finance walked me through all my paperwork so there was no surprises. I brought my first car from Mtn View Ford in 2006 and will be back for me next one. Always a good Experience. More
by Ron Hicks
October 02, 2023
We had a great experience shopping at Mtn View Ford! All of the staff we encountered where courteous and knowledgeable! All of the staff we encountered where courteous and knowledgeable! More
by Mduttonart
Employees Worked With
Other Employees :
Rob Carrillo, Rex Dotson, Steve Horton, Ryan Kountz, Adam Hutchins
October 01, 2023
ordered maverick truck sept. 2022,gave $500 deposit was told i would pay msrp at that time.was charged msrp of 2023 at time of delivery,a $1600 dollar increase,they also said they 2022,gave $500 deposit was told i would pay msrp at that time.was charged msrp of 2023 at time of delivery,a $1600 dollar increase,they also said they didn't know where my deposit was.told chris all of this and have not gotten a satisfactory response. alex More
by jfdcarreras
Employees Worked With
September 30, 2023
Kenny was awesome to work with and very informative! He helped me find the truck I wanted and answered all my questions. He helped me find the truck I wanted and answered all my questions. More
by jnelsonw
Employees Worked With
September 29, 2023
The dealership was very approachable. Justin Lugo was very helpful and knowledgeable. He made the truck buying process enjoyable. Justin Lugo was very helpful and knowledgeable. He made the truck buying process enjoyable. More
by mattdenson88
September 28, 2023
From the beginning Mtn View Ford was great to work with. We used some of the online resources before heading to the dealership to trade our truck for a new Bronco. Justin was great to work with and answered We used some of the online resources before heading to the dealership to trade our truck for a new Bronco. Justin was great to work with and answered all of our questions. The finance team was easy to deal with and low pressure. Great job everyone, we love our new Bronco! More
by mnwhiteaker
September 27, 2023
Very knowledgeable on what they were selling. Made the buying process painless and easily bearable Made the buying process painless and easily bearable More
by burgin314
Employees Worked With
September 25, 2023
they always make the deal better than I would have expected... I have bought three trucks from Mtn View , always after having shopped around... the must be doing something right... expected... I have bought three trucks from Mtn View , always after having shopped around... the must be doing something right... More
by lebron.spain
September 23, 2023
Great Dealership and Great Customer Service Justin was my Salesman and did a fantastic job from start to finish . Excellent customer service and a great overall experience period . Thank you Mt.Veiw was my Salesman and did a fantastic job from start to finish . Excellent customer service and a great overall experience period . Thank you Mt.Veiw Ford ! More
by AG
September 18, 2023
We both have received excellent service, advice and support from all with whom we had contact. Very happy with Ron, Joey and the financial officer. Thanks to all. Ray and Suzanne Sexton support from all with whom we had contact. Very happy with Ron, Joey and the financial officer. Thanks to all. Ray and Suzanne Sexton More
by Suzanne.sexton
