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Mtn. View Ford

Chattanooga, TN

4.7
2,448 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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301 E 20th St

Chattanooga, TN

37408

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Showing 2,448 reviews

June 15, 2025

First time it didn't take a long time to get make the transaction. Very professional. More

by DEWANELEWIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pernell Stalling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

We have been to a lot of dealerships in the past and Mountain View Ford was by far the best. Great hospitality, kindness and willing to work with us. John and Joe are outstanding with their jobs and ex More

by DOUGKING417
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

I needed only a starter. They charged me 200.00 for something I didn’t need. Car is 2006. After they did the diagnosis. Guest what? The car only need a starter. Dealershi More

by DBALCH52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Nichols
June 14, 2025

Came in. Wasn't anyone at the service desks and waited 6-8 minutes till someone spoke with me. After I got spoke to my vehicle took 3 hours to get serviced (o More

by GARRETTLAYNE1992
Recommend Dealer
No
June 14, 2025

We had an excellent experience with buying our new car with John and Joe. They made everything quick and easy, answered all our questions and super helpful. Jason with finance was very nice and made every More

by SANDERSSEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

John Greene, Joe Centers, Jerry Castro were extremely helpful guiding our purchase of a new Bronco Sport from Mountainview Ford. Our son is very happy with his new car! More

by jgwiii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Centers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Honest and reliable dealer service department. Top notch Service Advisors that work together to make a great team to make the customer experience stress free. Can’t go wrong with Mtn View ! More

by ROBERTBLEDSOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Pentzke Service Advisor
June 13, 2025

The advisor Dominik was very rude and had an attitude. This was my first visit. More

by DGARRETT1292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominik
June 13, 2025

Comfy lounge, fast service, excellent customer service from Jose and the team. They'll be taking care of our car for a long time. More

by Csmckinley76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
June 12, 2025

Stopped in for oil change (by appointment), and also for a piece of trim that was missing off my 3 month old truck. Jose got me checked in quickly. They got.my oil changed in about 35 minutes, and ordered t More

by Willg73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in Service Dept
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