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Mtn. View Ford
Chattanooga, TN
2,448 Reviews
Our job at Mtn. View Ford Lincoln doesn't stop when you drive away behind the wheel of a new Ford, Certified Ford or used car. In fact it's just getting started. As a family-owned dealership, we're committed to helping you enjoy an extraordinary ownership experience. We certainly don't expect you to believe that just because we tell you that's our mission, but our industry awards suggest that, here in Southeastern Tennessee, we're getting the mission accomplished.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,448 reviews
June 17, 2025
Great experience. Quick service and a car wash! We were able to get an appointment quickly and Dominik took great care of us. Quick service and a car wash! We were able to get an appointment quickly and Dominik took great care of us. More
by julie.e
Verified CustomerEmployees Worked With
Dominik in service. 5 stars
June 17, 2025
Mountain View Ford provides excellent access accessibility for preventive maintenance on your vehicle. They perform the service with a knowledgeable staff and in a timely manner. accessibility for preventive maintenance on your vehicle. They perform the service with a knowledgeable staff and in a timely manner. More
by IACASON
Employees Worked With
June 17, 2025
Sahil was great to work with! I appreciated him working with me on getting the price and terms I wanted for the vehicle. I appreciated him working with me on getting the price and terms I wanted for the vehicle. More
by JGR
Employees Worked With
June 17, 2025
Excellent customer service! Austin Nolan was 5 star saleman Would highly recommend MT View Ford Austin Nolan was 5 star saleman Would highly recommend MT View Ford More
by NILTAK99
June 17, 2025
Tech scratched my car, and the service writers have no people skills. Tech scratched my car, and the service writers have no people skills. They seem like they could care less that brought my car up there people skills. Tech scratched my car, and the service writers have no people skills. They seem like they could care less that brought my car up there to get fixed, and it's definitely not worth the drive. More
by Redloh21
June 17, 2025
Service advisor, Jason has been outstanding. He has kept me informed and handled all warranty claim issues capably. He has kept me informed and handled all warranty claim issues capably. More
by Steve
June 17, 2025
The sales team took care of me and did a fantastic job! Thank you, Mnt View Ford! Thank you, Mnt View Ford! More
by THATMELODYCHICK
June 16, 2025
We were able to negotiate a deal out of state. Few weeks past before we went down to look at the car. Austin was very helpful and Mr Parks honored the deal we had in place. Very pleased. That car Few weeks past before we went down to look at the car. Austin was very helpful and Mr Parks honored the deal we had in place. Very pleased. That car is amazing. Feel like I'm hunting with all that HP. More
by FISHNCAMP98
June 16, 2025
Ford Edge Titanium transmission issue (known yet no recall) Jason assisted and found I had a special warranty and I was able to get things fixed. Very happy with the rental car process and communicatio recall) Jason assisted and found I had a special warranty and I was able to get things fixed. Very happy with the rental car process and communication throughout. Thank you! Love my Ford! More
by JNEEBOBINI
Employees Worked With
Jason in service dept
June 15, 2025
Drive almost 2 hours. Kind of rough start but Brandon stepped in/up and got deal done. Only real issue had after deal, long story short, paperwork got misplaced and had t Kind of rough start but Brandon stepped in/up and got deal done. Only real issue had after deal, long story short, paperwork got misplaced and had to wait quite a while to get into finance. Once issue realized, lots of apologies and everything went smoothly and even dealing with finance personnel was a good experience. Felt like my “needs” were considered and not what they could just sell me. More
by Looking
