
Mtn. View Ford
Chattanooga, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,405 reviews
Mountain View Ford is outstanding. Shaun Kesler, Internet Sales Manager, gave us the best price on our new 2009 F150 and a better trade-in value. While that may sound impressive enough, you should Internet Sales Manager, gave us the best price on our new 2009 F150 and a better trade-in value. While that may sound impressive enough, you should know that we live in Cashiers, NC. MV Ford is in Chattanooga, TN. We drove about 160 miles to deal with them because their numbers and friendliness and willingness to work with us was so much better than any other dealer in WNC. We experienced pleasant, efficient transactions, with none of the typical "let me ask the manager" hocus pocus that many dealerships work on you. Instead, they work on themselves for you and make sure that they are the low price leader and that they know more about the vehicles they sell so that they can explain the features to you and take care of you in a timely manner. Shaun Kesler also helped arrange for us several nice after-market add-ons that are cutting-edge. I was constantly impressed with Shaun's willingness to answer my questions, no matter how many or about what, and to help satisfy me that I have the very best deal for the best features I want. These guys are the real deal. No high-pressure anything. Just nice people who want you to be happy with the right vehicle for you, to keep you coming back, year after year, and referring other customers. Also, I would like to mention that Ford is the only American major vehicle manufacturer that did Not accept any of the US Government's bail out money. While I actually like GM and respect Chrysler, it seems that Ford has done a better job of financial planning and business forecasting than the others. I really don't like the idea of part of my taxes going to give a free assist to the companies whom I pay so handsomely for a new vehicle these days. If you want to help the American economy, I believe you should buy Ford, especially if they have a better vehicle, as I have determined, along with higher incentives, resulting in more affordable deals. Don Erwin and Shaun Kesler at Mountain View Ford prove this. RJS Cashiers, NC More
Found great deal on internet for a car for my daughter. Shaun and I talked on the phone and sealed the deal. Drove down next day and it was ready to pick up. Looked good. Clean transaction. Friendly folks. Shaun and I talked on the phone and sealed the deal. Drove down next day and it was ready to pick up. Looked good. Clean transaction. Friendly folks. Good price. Worth driving the distance to get the right combination. Best of all, got 43 MPG on 2008 Focus SE on way home. I really liked that! -Don More
Don, my first contact, per internet follow-up, was excellent, as was Rodney at the dealership. There was a delay in getting the attention of the financing office, that was mildly irritating, but the f excellent, as was Rodney at the dealership. There was a delay in getting the attention of the financing office, that was mildly irritating, but the finance gentleman helped us very much. He was the only one available that day. Next time we buy a Ford, it will be at Mountain View. More
Dear Don, "Stoney" and I would like to say thanks for Dear Don, "Stoney" and I would like to say thanks for the friendly and courteous treatment that we received at Mtn. View Ford. Everyone that we had Dear Don, "Stoney" and I would like to say thanks for the friendly and courteous treatment that we received at Mtn. View Ford. Everyone that we had any dealings with were very nice. We were very pleased with Bo, as our Sales Representative; You, as our initial contact person; Jason, who did the paperwork and any other that we came into contact with during the process. Thanks again for all the assistance in our dealings with the dealership. More
We were looking for a Lincoln Town Car. My hubsand found the one we purchased on Mtn View's website. Rodney Grimes responed to our emails. He was very professional(not the high pressure type of sales perso the one we purchased on Mtn View's website. Rodney Grimes responed to our emails. He was very professional(not the high pressure type of sales person). Rodney answered our questions and kept in contact every few days. During the course of our purchase we were introduced to several members of the sales team. Everyone was very professional and helpful. Our purchase was a enjoyable experience. Please give Rodney Grimes a call or email when you are ready to start your shopping for a automobile. Ray and Betty Hickerson More
i sent e-mail to several dealerships to inquire about price. bo was the first to reply and answered all my questions. at the dealership bo made the proccess of buying a new vehicle easy. bo found the col price. bo was the first to reply and answered all my questions. at the dealership bo made the proccess of buying a new vehicle easy. bo found the color flex i was looking for, i picked up my new flex yesterday and i am completely satisfied. More
We had been shopping around for an 2008 Avalanche, and had found one at a local Chevy dealer. We had made an offer to them & were negotiating for a few days which was very frustrating. I found the Avalanc had found one at a local Chevy dealer. We had made an offer to them & were negotiating for a few days which was very frustrating. I found the Avalanche on the internet on Mtn View Chevy's website & scheduled a test drive for Friday 30, 2009. I was on Mtn View's lot for fifteen minutes & had made an offer that was accepted. I work a lot of overtime on my job, which is out of town, Mtn View saved me a lot of time which I appreciate very much. This is my 4th vehicle I have purchased from Mtn View over the years & I have been very pleased with the deals I have gotten. We are happy with the trade value they gave us for our Ford Taurus, they gave us more than the Chevy dealer with no negotiating. The way we were treated, & overall experience was easy, trading vehicles can be frustrating, Shaun & Don made it a simple, enjoyable deal, I will buy my next vehicle from Mtn View without question. Thanks for your help & we look forward to future purchases with Mtn View. More
Shaun and everyone we dealt with went above and beyond. We were very pleased with the professionalism and politeness we received. We perfomed some reseach on line and came into contact with Shaun via the w We were very pleased with the professionalism and politeness we received. We perfomed some reseach on line and came into contact with Shaun via the web, his initial call was not "pushy" and we felt comfortable speaking with him. More
I would have to say this is the easiest and most pleasant car buying experience I have ever had. Rodney had me complete the financial information online and when I arrived at the dealership all I had to do w car buying experience I have ever had. Rodney had me complete the financial information online and when I arrived at the dealership all I had to do was pick out a car. Rodney had one he suggested and it was perfect. Everyone I dealt with was extremely friendly and helpful. I have always owned Fords since I feel buying a vehicle is a large enough purchase to buy American made to help the American economy. I will return to Mtn View when it comes time to buy my next car. I was suprised at how easy and comfortable it was to buy a car. Rodney Grimes is a great saleman and not your typical sales guy. I really appreciate his help and Mtn View for all their assistance. Thanks to all! More
i bought an 05 xl escape, from mr erwin my lady friend was greatly influenced by this sales rep,i felt i was being over charged however went forward with the deal.today i stopped by to possibly trade for was greatly influenced by this sales rep,i felt i was being over charged however went forward with the deal.today i stopped by to possibly trade for a more suitable vehicle since my lady is now x,and found that i had really been had,not only paid too much but way too much ,now im stuck with a vehicle.i even like less after finding out how badly i was shucked,i was offered on a trade 6000.00 dols less than my remaing note.this negative vehicle worth must keep you all laughing but i assure you this it was a one time stick,never again i will not be back and will advise anyone to be very careful here..no wonder fmco has problems!!im going to give tem more if i can!! claude miller 2514 union ave. chattanooga,tn.37404 More